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February 2024 by Constance Goods
Tameshia......I'm really unsure how to describe her well enough to do her justice.... I personally traveled a long way to her store today several times, and she did not disappoint,....She went above and beyond for me...I'm so extremely thankful that Metro has her because she is an asset, she's an explempery staff member who is the definition of customer service....I contemplated changing providers today to fit my own needs and she has made me a Metro Customer for life....For life.... Tameshia did so much more for me than she will ever know!!!!! Run tell that!!!!!
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January 2024 by Teasha Davis
They charge money for in-person cash payments.???
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January 2024 by Mariyah Mullen
Everyone that I had help me actually helped didn't just care about the sale
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September 2023 by Nichole Alyse Gallagher (Nikki)
They are an affordable phone company with many different plans and deals. I’ve used them before but recently just set my daughter’s iPhone up with their service. The lady at the location off Trolley Road in Summerville was super sweet. She was just genuinely nice and very helpful. I love how you add lines on for just $30. Pretty awesome!
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September 2023 by Joel Shoy
Trying trying to solve this issue of no mobile data for about a year nowVisited three different stores and spoke to how many "customer service reps" on the phone I cant count. Got a phone replacement and still no mobile data although I'm Paying for that service. They refuse to apply a credit for the months of no mobile data and I finally got them to change my plan to their lowest monthly deal with 2gb mobile data which of course I cant use. They have tried everything including opening tickets and rudely dismissing my situation. No resolution. I'm planning on cancelling the line in the near future. Only reason i have not yet is because this line is connected to all my business contacts.Wouldn't wish metro PCS on my worst enemy.I must say that at this location the representatives were very kind and actively advocated for me with their cooperate colleagues.
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September 2023 by Jessica Jess (J)
ABSOLUTELY LOVE THIS METRO!!!! John Tamisha and Santiago are legit
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May 2023 by Charlene Cam
Customer service really sucked . And spent 1,110.00 . Rep didn't mention 16.00 is automatically added on to my monthly bill which would have been appreciated to know when I paid my next bill . Also he was very unfriendly
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April 2023 by THERESSA THERESSA
I always have a good experience at the metro on old trolley road. . Tamisha is always very helpful and patient. This is the only store I go to that I always have a good experience.
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January 2023 by Tammy Lee
I had the pleasure of having Tamesh as my csr.she was very very nice and knowledgeable. She sold me the free tablet,she really is the perfect person for this position. Thank you very much Tamesh.
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November 2022 by Melinda Williams
They are very helpful and quite nice
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October 2022 by Christina France
John was awesome, he really took time to help us switch our phones over and get new ones, his patience is commendable! Thanks Metro, for having such a dedicated employee!
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September 2022 by Jennifer Futernick-Qualls
Awesome love the ladys there...
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June 2022 by Chrissy F
John was awesome, he really took time to help us switch our phones over and get new ones, his patience is commendable! Thanks Metro, for having such a dedicated employee!
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September 2021 by Kimberly Gall
Tamisha is great,the environment there, good energy!
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September 2021 by Evan Guthrie
Metro by T-Mobile on Old Trolley Road in Summerville is a great place to get cell phones and mobile service for a good value. The staff here is very helpful and knowledgeable at getting you set up with everything that you need quickly and effectively. Good experience shopping here.
