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June 2023 by Erykah Yancey
I came to this location a week ago and Anna was very sweet and helpful and attentive to my situation! Loved my new phone?❤️?
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March 2023 by Stephen Hawkins
had a cracked screen on my old phone so could not see anyting would not let me file a claim cuz they said I didn't have insurance after spending a hundred eighty bucks open to claim online got a new phone would not let me return this phone because it was three days past the 14-day threshold.
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February 2023 by Karen Wright
Rebecca is the best. She has helped me so much the last two days. Turned a bad situation into a great experience. Thank you Rebecca
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November 2022 by Acquella Smalls
I experienced the worst customer service from a manager with the badly shaped body not sure of her name and at this point really don't care. She was very rude not cooperative nor trying to retain the customer service not even offer in the upgrade that was due. I only went in there to get this phone fixed for my disabled mother who needs her phone but because the service was awful I walked out with nothing in return but an argument from the manager. I will never go back to MetroPCS as long as I live on this earth due to this customer service from your store manager at MetroPCS on main Street. I am currently now a new Verizon customer with the new cellular device from Walmart next to the location where I was just dismissed I upgraded my mother's cellular device to a iPhone 13 with no money down excellent credit thanks MetroPCS for making my mom a new iPhone customer free of charge. But truthfully if this store wish to stay in businesses customer service is everything and having a manager in leadership displaying this behavior in front of her peers and associates will only lead to them doing it as well I will never go back to this location for anything thanks for reading
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November 2022 by Joe R
Very friendly, knowledge and a pleasure to deal with.
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October 2022 by Biggens
I am very concerned that this locations manager can do what she done. This is not how I want SC represented online. I want an explanation from the owner what they going to do to make sure our information is safe. I encourage everyone to see that video and call corporate.
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October 2022 by Forky
I am very concerned that this locations manager can do what she done. This is not how I want SC represented online. I want an explanation from the owner what they going to do to make sure our information is safe. I encourage everyone to see that video and call corporate.
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October 2022 by Kelli Love
Went in to switch carriers and Rebecca was amazing! Lovely lady very courteous and respectful. Patient to explain to me all the charges and steps! Will forever recommend this store!
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February 2022 by Jennifer Armock
David Pineault is an amazing employee. He always knows what he's talking about, doesn't just try to sell the most expensive things, helps with the smallest questions and he genuinely cares about his customers on a personal level not just professional. I told him I wouldn't be able to be back until later friday because my son was having surgery and he talked to be about it and helped ease my mind a bit as a parent. I'm always happy when he's there because I know he will make sure I'm taken care of.
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February 2022 by Brionna Williams
I went in metro yesterday a store manager name David help me with good customer service! David help me with all my questions I had all my concerns I may had.David was very respectful store was very clean an organized.I definitely will go back an let David help me again.
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September 2021 by Evan G.
Metro by T-Mobile on Old Trolley Road in Summerville is a great place to get cell phones and mobile service for a good value. The staff here is very helpful and knowledgeable at getting you set up with everything that you need quickly and effectively. Good experience shopping here.
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June 2021 by Ray Figger11
I took my 2 children to purchase 2 IPhone XR. The sales Rep. SAID IPhone XR COMES WITHOUT AIRBUDS. HE SAID THE XR DOES NOT COME WITH THE CHARGING ADAPTER. WHEN REACHING HOME ONE BOX HAD A CHARGING CABLE AND THE OTHER BOX HAD A CHARGING ADAPTER. What Do You Guys Think of This?????????
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June 2021 by Shawn Brown
People here were very helpful
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March 2021 by Chris Long
Excellent
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March 2021 by Tiara Stoutamire
The wait was a little bit long
