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April 2024 by Cindy Woodward
Joshua is so knowledgeable. He took time to help find the most comfortable mattress to git my needs. Then took time to find a mattress in stock that could be delivered before my surgery.He ROCKS!!!
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April 2024 by Tanya Walker
Friendly and helpful. Bought my new mattress with them!
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January 2024 by Kate Ensminger
Joshua was knowledgeable. I don't know much about mattresses, so that was helpful in making a decision on such a large purchase $ Examples of things to consider were which style is better for a side sleeper, lumbar support, how long the different mattresses last, some had cooling features, etc. I'll give 5 stars once I know delivery runs smoothly. Wish I would've thought to ask if I could get a coupon for a free pillow or mattress protector or something. I think the last one I bought at a different store came with that option. I did get the "New Year Sale" price, so I guess that's good. Overall pleased.
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January 2024 by wage hiott
Charlie was extremely helpful and got us the mattress we were looking for!! Will definitely come back in the future! This guy needs a raise and a paid week off!!!!!
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January 2024 by Barbara Ferguson
Matthew is a great salesman and a very helpful person. Would recommend him to anyone.Thank you Barbara Ferguson
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December 2023 by Amy Slayton
Charles was great. Super kind, knowledgeable, helpful, and gave us no pressure to buy. Made our purchase seamless and easy. Highly recommend!
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November 2023 by Dee Deans (StarterTeck)
Josh was amazing! Very patient!!! He literally laid on every bed in the store and he was right there answering my million and one questions I asked without making me feel uncomfortable or rushed. I had a great experience. He can always get my business.
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November 2023 by Savannah Cunningham
Was able to go in and get a California King mattress SAME DAY! So happy with the ease of the process & how quickly James was able to coordinate getting me the exact mattress I wanted. 3rd time buying from mattress firm and it won’t be my last.
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October 2023 by LaVone Richardson
Taylor was very professional and knowledgeable. She knows so much about the mattresses and the base. I’m so excited because now I actually want to purchase one thanks to Taylor. We need more friendly and professional people like Taylor. She is such a great people person. She even demonstrated a couple of the mattresses with. GREAT JOB TAYLOR.
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October 2023 by Jeff Clarke
Went to the store off Dorchester rd in North Charleston and Tommy took care of us. He bent over backwards and made it happen while other stores not Mattress firm wouldnt. They were not honest with us. But Tommy was up front and honest. Thanks again for Tommy making it happen at Mattress Firm. And if anybody needs a bed we will be sure to pass it on. Thanks Jeff and Shiren.
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October 2023 by Kara Butcher
Josh was friendly and knowledgeable without being too “salesy” or pushy. We appreciated the time he took with us and giving us options on quotes.
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September 2023 by Diane B
Joshua was super helpful! He helped me compare and weigh the value of the different mattresses while still staying in my comfortable price range. With the sale and free adjustable base, I think I got a great deal on a great mattress. Very happy ?
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September 2023 by Tammi Renae
The experience at the store was top notch. I walked in near tears in so much pain. Joshua took extra time to help me find the perfect mattress to fit my needs and my budget. Mattress will be delivered on Tues so I'm hoping for a good night sleep soon!
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August 2023 by Alayna Lefler
If you don’t know where to begin when buying a new mattress, this is your place! Josh took the time and patience to explain to us all the different details between each mattress type. We settled on the Serta Hybrid mattress and it is a game changer. The day we had our mattress delivered we didn’t realize we needed a box spring, and luckily Josh was able to help us order one and pick it up at the warehouse same day. The customer service is impeccable, prices are good, and knowledge is unmatched. Thank you!
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August 2023 by Miriam Jorns
Joshua was very knowledge and addressed our concerns. Help make it easy for us to pick a mattress along with letting us know all the benefits mattress firms offer their customers. We can’t wait for our mattress to come!
