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“clean and easy to access and the attendance onsite was super friendly and very knowledgeable a present experience ??Jim is the best and I can't say enough about him treating us like family I was sad to see him go to other properties but happy for him as well good luck and be blessed as for Jody the many that has took over well he is the reason I'm leaving and quite a few others as well its only been 3 weeks since Jim left and already the trash is overflow and all over grounds the place now has a bad smell there are some bug issues I have begun to see and I have had him put locks on my unit doors as if I had not payed than argued with me when I went up to see why locks were on it and I had paid it im never delinquent on my rent and has locked the dumpster so trash is everywhere and smells have I have 3 units here he is very rude and acts like he knows more than anyone yet like most that is like that they don't really know much at all I'm leaving and well sad to say in a few months he will probably take a nice 96 % property down to under 50 % but but Jim is at the Dorchester property so if you are looking for a good place there would be great or the other property across road from this one Tammy is site mang she is great to”
“Brandon was absolutely amazing! I cant say enough good things about him. I was moving fron SC to Delaware and Uhaul sent my dad to a location that no longer existed and there were no other rentals within a 70 mile radius. I called Penske and Brandon was beyond helpful, extremely patient and truly made a very stressful situation into a no stressful situation. Promote Brandon because he deserves it.”
“Personally, I think all trucks need to be updated to have newer suspensions. The rides on the vehicles absolutely suck terrible experience with the ride alone, but the people at the location are excellent and friendly it’s already frustrating moving but when you break three TVs and you had padding down it makes thing even more frustrating, especially paying all the money for the trucks I shouldn’t have to worry about things breaking Especially because of the sucky suspension”
“Everything went so smoothly there is not I can truly say needs to be added or changed. This was the best experiences I have ever had with using a U-Haul and it was self pickup. The directions on picking up the truck was so easy. I will definitely do this again!”
“This was an easy transaction, easy pick-up, and easy return. The associate explained what was expected of me, the procedures to refuel & return the equipment and how the charges would be calculated.”
Truck Rentals
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“I recently returned a trailer I rented from U-Haul, and had the pleasure of being assisted by Dameerr. Moving from SD to SC was a stressful adventure. From start to finished, his professionalism, patience, and attention to detail made the entire return process smooth and stress-free.
Customer service like this is rare, and Dameerr truly went above and beyond. Because of him, I plan on being a return customer to the Main Road Self Storage and recommend them for all travel and storage needs. Dameerr, thank you for making customer care a priority!”