9AM - 5:30PM
1203 Old Trolley Rd Ste C, Summerville9AM - 5:30PM
905 N Main St #100, Summerville“Purchased a new vehicle and needed to make adjustments across existing vehicles within my policy. Stephanie took my call and was very thorough and professional throughout the entire transaction. She processed the total policy update in under 10 minutes and provided me all of the documentation I needed for financing and proof of insurance. More importantly, she was able to provide options with respect to covering dependents, explaining the pros and cons of each option. The customer service provided by Stephanie is a reason I continue to be a long-term State Farm customer.”
8AM - 5PM
701 W 5th N St, Summerville“Katelyn Aldridge State Farm office staff are friendly, efficient and go the extra mile for their clients. I recently needed help and Laura took care of all my concerns. I'm glad they are there for me. Thank you so much!”
8:30AM - 5:30PM
1317 N Main St, Summerville“Joey Q was amazing in helping me to resolve an issue with my insurance. He took the time to understand my concerns and clearly laid out the process and expectations. Best of all, he was able to resolve my issues during the call. I'm a very happy customer!”
“****Terrible call experience!! I called 5 times to get an agent to help with a binder and got nowhere. This is clearly a call center working the phones which does not compare to having a real person to speak to sitting in your office. I would have given a 1 star but I know how important Google reviews are and I'm with a dealership, not a customer. Maybe get a dealership line to help us and your customers. The car was already added to the policy by the customer.”