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March 2024 by Chelsea Larson
I updated my address when I placed the order, but the update didn't go through and they delivered my prescription to the wrong address. I called thinking we could sort it but, they told me it was "my fault" and I would have to pay again to receive it. Their ordering system is glitchy and they have very poor customer service when you reach out for help. I won't be using them again.
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August 2023 by Brittany Acero
Pretty aggravated with this place, I called about my prescription and the lady on the phone told me my insurance didn't cover it, and that it will be expensive and over $1,000. I know my insurance did cover it and if they didnt its just a quick call and a prior auth, so I then spent alot of time on the phone with my insurance company for them to then tell me they don't have any rejected medications from anyone, that no one has tried to run it, so my insurance 3 way called the pharmacy and THEN the pharmacist stated oh we don't take her insurance so we didnt run it. So instead of telling me that from the get go I had to go round and round to finally end up getting it switched to a new pharmacy.
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August 2023 by Ari Perez
Horrible company and rude staff!
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April 2023 by Harris Family
Kind, caring, and helpful staff! Would definitely recommend!!
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March 2023 by Sophie Hilbourn
Yes, because they are a specialty pharmacy, so of course they wouldn't carry your regular medication. Very fast shipping and wonderful staff! Thanks Ladson!!
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December 2022 by Angela Kelly
Very limited meds available with little or not any of controlled meds. Polite over phone but not an option for me as prescribed ADHD meds not available. Was going to switch from large commercial local pharmacy to a smaller company but wasn't able to with two major meds I take regularly not available for purchase ever.
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December 2020 by MK Watson
I received a defective prescription foam. No refund and they wanted ME to call the manufacturer.
