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September 2024 by Joel Shoy
Room was clean and daily maid service provided. Good staff.
Very basic breakfast and very basic fitness center with not very updated equipment.
Rooms: Clean. Very well decored. Nice TVs
Nearby activities: Grocery stores, convenience stores, gas stations and restaurants all nearby
Walkability: Restaurants and grocery stores etc. In walking distance
Food & drinks: Lots of restaurants nearby.
Food lion and dollar store in walking distance
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September 2024 by Hannah Tingley
This is not my first time staying at this location, but definitely my last. I had an employee walk in to my room while I was in there changing, and when I confronted him, he couldn’t speak to why he was coming into my room. Directed me to the front desk I spoke with the manager, Christina, who was very unprofessional. She didn’t even know how to handle the situation so I don’t know why she’s in management, she made the situation worse by l saying she didn’t know what I expected her to do. All I was asking was for somebody to explain why this boy was coming into my room, and nobody could explain they just stood there looking stupid. Reached out to customer care who said somebody would contact me about the incident nobody ever spoke to me about the incident nobody ever tried to resolve it in any kind of way. It’s very unsettling. I travel out here frequently and should not have to be worried about people coming into my room, whether I’m in there or not. I had the sign on the door directing any staff to not bother this room, but clearly they had their own agenda. Do not recommend staying at this location or this branch of hotels.
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September 2024 by Jason Groff
Nice place to stay when in town. Nearby restaurants and shops. Sol Summerville right next door.
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September 2024 by lk burden
30 days since I stayed at Holiday Inn Express in Summerville and I STILL HAVEN'T RECEIVED MY DEPOSIT BACK
So if you stay there be sure you won't miss that deposite
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August 2024 by Laura Burden
This Holiday inn was lovely but I do have to say hey if you're going to give your deposit up expect not to get it back anytime soon I checked out August 2nd and today here it is the 19th
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August 2024 by Glenn Scott
Great room much larger than expected with a separate living room. Kia at the front desk was awesome when we need help, we forgot our iPad in the room after checking out. Thank you Kia !!!
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August 2024 by Leo Zhao
Location is very good. Close to highway and plazas. Food Lion is just 100m away.
I stay here for 12 nights. The room is spacious and fully equipped. However, noisy AC, dirty carpet and simple breakfast make me list it as not recommended. I had to wear the earplugs to sleep otherwise always was waked up by the AC. My feet always became dark after walking a while on the carpet. Ate 12 times almost same simple food for breakfast.
When I attempted to lower the AC noise(vibration), accidently opened the panel, saw the dirty coil and filter, I cleaned them. The AC needs well maitainance.
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July 2024 by Casey Howard
Rooms: Very clean and cozy
Nearby activities: Pretty close to a mall area
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July 2024 by Timothy Lackey
Clean rooms . Good location . Friendly and professional staff
Walkability: Walking g distance to store and restaurant s
Food & drinks: Food and drinks all around hotel
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July 2024 by Pamela Mills
It is a very clean hotel. Easy access to everything. They also have THE BEST COFFEE!!
Rooms: Very clean
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July 2024 by David Sharpe
Overall a nice Holiday Inn but, like many places they suffer from unskilled workers who seem to have little to no work ethic. Housekeepers should understand that congregating in front of the elevators to have a gab session is very poor customer service.
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June 2024 by Chantal Elliott
This is the first time staying at this hotel and I enjoyed my stay. The hotel was clean and the breakfast was awesome. The only thing I had an issue with was the water pressure in the shower. The fridge was wobbly and hard to close. I also enjoyed the fact that it was very quiet. The staff was great.
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June 2024 by Jason Barry
Easy highway access to get to the places you go to Charleston to visit but dont want to spend $500 a night on a room. Rooms are updated, clean, and staff friendly.
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June 2024 by Antonio Durán-Ballén
Spent a week, everyone was friendly. Great breakfast selection and very tasty. The whole place was neat and clean.
Rooms: Very Clean, everything was great
Safety: Well lit, spacious parking, close to interstate, easy access
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May 2024 by Nick G
Great place for toddlers. Most hotels are not toddler friendly and this place is right next door to a day care.
