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November 2023 by Tim Kraft
Last minute, an hour and a half before the store closing Jason took our Taos in to patch a tire that Gerald’s says they would have to keep our car till Monday.Definitely recommend Mavis Tires and Brakes on Trolley Road Summerville!!! Even did it as a no charge for a Thanksgiving Blessing!
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November 2023 by Lance Hughes
So I bought tires on Amazon and they recommended me to Mavis tire. I had 12, 5/4 boards that were old and rotten that I was going to take to the dump Mavis tire said they couldn’t do my vehicle because of these very lightweight boards they wanted me to go unload the lumber then come back then go back and load it back up. My father owns a mechanic shop. I know how these lifts work the people that Mavis tire are very lazy very inefficient very rude and I was very rude to them. . I would never recommend this place for anybody not even my enemies, the young punk kids. They have working up there like to sit there and run their mouth and that’s about it they don’t know how to work with tools because I’m going to personally put these tires on the rim by hand.
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November 2023 by Lance H.
my experience with Mavis tire was the worst experience I've ever had in my life and I am 45 years old. I was the management at Plaza tire in Peoria Illinois and I know how tire shop works. I went there because Amazon recommended it to me when I bought tires on Amazon I had 12 old 5/4 boards that I was gonna take to the dump after I got my tires on, well they told me I had to go unload it so I went all the way home unloaded it came all the way back and then they told me that they're not gonna put my tires on after I've already paid for the service through Amazon. they were very rude very unintelligent , very unprofessional had no ethics about themselves. The young punk kids that they have working there just like to run their mouth. I have no problem putting these tires on by hand.
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October 2023 by Bobby Clark
I brought my truck to Mavis on Trolley Rd for an issue I was having with tire balancing and alignment that I initially tried getting fixed through Mavis' competitor down the street, but to no avail.I spoke primarily with Josh when I was there, but Chris was also a big help. Josh kept in constant communication with me before and after the work was done and I paid less than what I did at the other place down the road for more than double of the work of what actually needed to be done. My truck is running great and I will definitely head back to Mavis on Trolley Rd for any future tire and brake needs!Thanks guys!
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October 2023 by PalmettoBattery Pros, LLC
Actual score 2.5. Pricing was fair, my issue was workmanship. Car drove fine going in, just needed two new front tires. Upon leaving I noticed a hard pull to the right, I gave it several days to correct before taking it back. Mavis readjusted the alignment for free, but I had to wait longer than expected and the vehicle still pulled to the right, just not as bad. I’ll end up taking it somewhere else and after the time and alignment I’ll end up overpaying for the tires.
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October 2023 by Amanda Johnson
Absolute best service! We came in 20 minutes before closing and the team was more than happy to help us with purchasing and putting on a tire! Josh, Joe, and Marz saved my day. A+ customer service. A+ quality of work
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October 2023 by Tony Linnen
There seems to always be a call out with their employees. As a customer, I expect you to have back-ups to still perform work because I scheduled my appointment on the day I was available and that's an inconvenience. Also, the quality of the parts are subpar and not worth a quarter of the price. I'd recommend going to another location for your brakes and related issues.
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October 2023 by Trey Kashflow
When I called Saturday around noon it was confirmed they had my tire size in stock and I let him know I would swing by the next day as they said Sundays were 9-5. The next day comes and at the front counter they let me know they aren't taking walk-ins today and I should have had an appointment. they end up saying if I leave my car there can come pick it up just before closing. Upon just getting my car back started driving off and the glove compartment popped open. Easier to overlook miscommunication once you realize ur glove compartment had been unlocked and ide imagine gone through. Do not recommend this business.
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September 2023 by Martin Allison
Superrrr kind and helpful! I stopped in with a question, and although they couldn’t help me that day, Dirk was so kind to look at the area of concern and recommend places that could help sooner—as well as pointed out exactly what was going on and what to ask for to get it fixed! 11/10
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August 2023 by Carole Spiller
I have visited the Mavis location in Summerville several times in the last few years for oil changes, brake work, and tire replacement on different vehicles. The work is always done with quality and timeliness. The communication has always been clear and friendly. Where discounts can be given, they are quick to give them, and prices for parts and labor are competitive and fair in today's market. I dealt with Chris this past visit and he was on point and efficient.
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August 2023 by Cheryl Olson
It’s always nerve wracking for me taking my car to mechanics since I’m not very knowledgeable, but these guys at Mavis were very helpful, honest and trustworthy! They made everything clear to me what needed to be done and the price. They kept in contact about issues they found and their quote was right on point! No surprises! Thanks so much for not making me feel like a dummy!! FIVE STAR SERVICE RATING from this lady!
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July 2023 by Alexis Chervony
Hard to find a place with hours like theirs. It's the only reason why I picked them to Mount and Balance my tires. Every other place was always booked or required me to take off of work. I think I figured hours I took the risk and trusted the reviews and the service was amazing and very affordable for me. Will be going again!
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June 2023 by robert milian
Josh and his team took the extra effort to make sure that the service they were providing was exceptional. Needless to say I was very satisfied with the alignment work that was done on my truck. I will be returning on my next alignment.
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May 2023 by Kevin Cassidy
Josh and his team did an amazing job communicating and working on my truck. They kept a professional composure as a couple customers were being rude and bluntly being "Karen's". Even as the members were being talked down too they were calling around to see if other shops could help those customers get done faster. Would 10/10 recommend and I personally will always pick this shop first.
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May 2023 by Myles Popelka
The supervisor that goes by the name of Josh and his team provided exemplary service, getting my tires rotated, rebalanced and realigned. In under and 1:30, infinitely better then what I could have done. Not only that but I’ve had no problems since then with my tires so it’s obvious they took great care in completing there tasks properly. I would advise mavis to anyone wanting maintenance on there vehicle. (Atleast there old trolley site)