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March 2024 by Mind Of Divine Photography
Start to finish great experience with Classic Collision in Summerville! I took my 21 Kia Sorento here for rear end repairs. The customer service was top notch. Christian was amazing! He effectively communicated every step of the way and I did not have to call the shop to check on the status of parts or the repair process. My car was repaired and ready a week prior to the expected repair date. The repair team did an outstanding job as well. Everything is as good as new! 10/10 would recommend for anyone in need of a repair shop.
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February 2024 by Waylon Woodcock
Ok place they will fix the outside well but forget to put inside panels back in place when you say something they will say they have to order them and then forget to call you back when they come in. Then you call them again and they don’t know if the part is there or when it will be. Plus they will charge you extra to fix something that they should have checked and fixed the first time around not three days later. My truck had the transmission cooler replaced and then the lines were not put on right, it started leaking fluid and shifting hard, had to call them and take it back, then to a different shop to have the work finished.
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January 2024 by Double O Nay Nay
They always will get my business
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January 2024 by Sarah Stuart
They were very quick a thorough dealing with my total loss.
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December 2023 by Raymond Dames
Great place job well done
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December 2023 by Christian Rodriguez
Great work and even better customer service Christian was amazing to work with and made the whole experience easier to deal with. Highly recommend 10/10
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December 2023 by Nfinite
I have to say Classic made this unfortunate situation of ours a smooth and for the most part effortless process. The repairs to our car were done quickly and professionally. Thank you Classic!
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December 2023 by Raymond Luis
Great work and even better customer service Christian was amazing to work with and made the whole experience easier to deal with. Highly recommend 10/10
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December 2023 by john
It took me over 6 months from the initial repairs having to plead and beg for them to actually fix the issues with my car as promised, only for them to create a brand new problem with the car and totally avoid responsibility and refuse to fix it. They acquire aftermarket parts that are suspect and shorten the lifespan of your vehicle even further. The phony alternator they gave me ruined my perfectly good engine and made my car break down hours away from home and they tell you its not their fault. They purchased a bumper that didnt fit my car was far too big and also didnt even install it properly as that was too much to ask for. Over half a year later my break system has rust damage to it only occurring after being in their hands stored carelessly for months on end. I would seek legal action if there was any way to prove it but its a lost cause. David is a scumbag that lies through his teeth and has no regard for your vehicle, AVOID CLASSIC COLLISION SUMMERVILLE AT ALL COSTS.
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November 2023 by Samuel Marinovich
Untrustworthy company. They falsely cancelled my vehicle tow in. When asked about it they stated there was a mistake and for me contact my insurance to set up the service. Between the secondary calls to the insurance company, I had the car taken to them. I was then told they could not assess it and produce a quote until February 2024 and maybe not get it in until months later for the repair. They are not a company I would trust or recommend to any other veterans.
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November 2023 by Konner M
If you value your car, take it somewhere else. Lied to me, lied to my family, lied to my insurance company. Saying that they couldn’t work on my vehicle because it’s “drivable and not on a tow truck”? And that to start repairs on my vehicle it wouldn't be worked on until February of next year!? Plain and simple, save your time, money, and sanity and go somewhere else :)
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October 2023 by Hannah Lance
The NICEST people. While waiting for the rental car company to come and get me, I was unloading my stuff that I needed to take with me. Carseat, Diaper bag, lunch box, etc. My hands were very full. One of the guys working in the shop stopped what he was doing to run and help me. Then, after I was waiting quite a long time for the rental car, an inside employee took me over there in her own car so that I didn't have to keep waiting. On top of all of that, my car looks brand new!
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April 2023 by Christy Edwards
Would rate lower if I could. Scheduled appt with Anita boland in January for April. Called the day before to ensure time and all was well to be told all appts were pushed back into may and I didn’t show an appt. No help or concern that the error was on them and still expected me to wait another month for them- I wouldn’t deal with them if they were the last in Summerville I don’t care if I have to wait til next year. No customer care or respect.
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March 2023 by James Greene
They always keep their workspace clean. They do great repair and paint work. They are very courteous and professional
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February 2023 by Robert Lueken
We were treated very disrespectfully on two occasions when the office staff showed no regard for our time.First, they pushed back our drop-off date. Rather than telling us beforehand, we drove 40 minutes just to find out they wouldn't be taking our car.Second, on pickup, we called to let them know we were on our way and may show up right after their closing time, but they assured us they would wait so we could pick up. We showed up two minutes late and the office staff were gone.In total they have cost me and my wife each about 3 hours of our time and about one tank of gas. I will not be doing business with classic collision again because my family's time and access to our vehicle does not matter to them.
