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December 2023 by James Richardson
Great customer service
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July 2023 by Jonathan Stevens
Literally EVERY single time there’s an items on sale I want online and on their app it shows in stock, I place my order and at check out it then says the item is no longer in stock or on my drive up there the order gets canceled and the reason is ALWAYS then saying the item isn’t in stock. Again this has happened maybe a dozen times so over the past two months, I’d proceed to go to the store anyways and see if the item was actually in stock. EVERY SINGLE TIME IT HAS BEEN ON THE SHELF.I brought this to the managers attention and said I felt as if it was them trying to get around honoring the advertised sale price because in store they tell you “well that price is only online!” But they refuse to fulfill online orders, when the item is in stock. She essentially told me she didn’t know what to tell me. And I suggested that she simply honor the sale price since you can see it’s advertised on sale on the app, see it lets me order it and see at check out it claiming it’s not in stock meanwhile I’m there in store with items in hand. She told me she couldn’t so that so I told her I wouldn’t be returning to her location, at which point she abruptly hung up on me.If I could give zero stars I would. Unprofessional and clearly dealing with either a highly flawed ordering and inventory system or incompetent staff, which given the way management acted I’d say it’s a solid mix of both..
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June 2023 by Nicole B.
They said my daughters meds would be ready the next day as it needed to be ordered. Mind you it's just amoxicillin. Called in the morning to make sure they had it. They said come after 2pm and it will be on the truck. Got there at 6pm and they said it was back ordered. Why didn't someone say that from the beginning? Total negligence. No stars would be more fitting than 1.
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March 2023 by Sandra W.
The store is fine. The pharmacy staff is abysmal. I've been a customer of CVS in various different places and have never experienced this level of rudeness. One pharmacist in particular sounds like he's half asleep and it's way too much effort for him to be civil. Add his insulting attitude, rudeness and the fact that he has hung up on me twice now for no good reason without giving me my medication info in a clear manner = time to find a pharmacy that treats its customers like human beings.
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November 2022 by David Ard
Always try to help with cost and service. Highly recommend!
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October 2022 by Ted B.
Actually "0" stars! The. Worst. CVS. I've pulled my wife's scripts. Now I will pull mine. Zero follow through. Associates will bold face lie to you. For 24/7 pharmacy, they should be closed.
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October 2022 by Google user
I recently changed to CVS from Walgreens never having my son nor my medication ready in time or in stock. I’m so glad I did. The only reason I gave 4 stars was due to meds not being ready until a day later because of a back up. Honestly I completely understand things happen just wish it would’ve moved a little faster. I love the fact you can actually get ahold of someone inside the pharmacy that is willing to help you with any concerns or questions. The staff has went above and beyond to help make sure my son didn’t run out of medication. Highly recommend using CVS!
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October 2022 by Courtney Brooks
I recently changed to CVS from Walgreens never having my son nor my medication ready in time or in stock. I’m so glad I did. The only reason I gave 4 stars was due to meds not being ready until a day later because of a back up. Honestly I completely understand things happen just wish it would’ve moved a little faster. I love the fact you can actually get ahold of someone inside the pharmacy that is willing to help you with any concerns or questions. The staff has went above and beyond to help make sure my son didn’t run out of medication. Highly recommend using CVS!
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September 2022 by Sue B.
Prescriptions take 3 days to fill. I've never been to a pharmacy that takes so long. Meds were in stock but they told me if I can get there in 2 minutes they'll have it ready otherwise they'll have it ready tomorrow. Rx should not take 3 days to fill if they have the meds in stock.
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August 2022 by Robert L.
Never send your prescriptions to this location. The staff will lie to you and say they'll have something in stock tomorrow, and then they'll say that again and again and never get it in. The people here do not care and they do not know how to communicate.
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July 2022 by Victor M.
I only came here because Walgreens was out of stock on a prescription I got from my doctor for a common antibiotic This place possibly gets this antibiotic from China for about a couple of dollars and the supply chain is making them take advantage of low inventory. Had to pay 225 dollars for a 90 day supplyNot coming back her, not even for soap
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June 2022 by Ab B
Pharmacy is terrible. Been on hold for over 20 mins. Never recommending this pharmacy to anyone. Doctors have a hard time getting a hold of the people here as well, leading to delay in prescription filling.
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May 2022 by Magnaguard100
i was on hold for over 13 minutes trying to figure out if they had a product, i was able to drive to the store itself and find out they didnt have it while still on hold with them inside the store
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July 2021 by Mel W.
Open 24 hours a day and conveniently located adjacent to Arby's in Summerville this CVS offers a drive thru pharmacy and is also a site that offers Covid vaccinations. The inside of the store has seen better days, specifically the carpets but they provide professional customer service and offer a wide variety of vitamins and supplements at a reasonable price.
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May 2021 by Karen Huffman
It's a CVS. Full of everything you might need from a pharmacy. Nice staff