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January 2024 by Jenny Williams
The staff at the practice was exceptionally nice, considerate, and professional during my appointment. They took great care of me, and I highly recommend their services.
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January 2024 by S K
Had surgery at this facility, very clean, the staff was friendly and professional. Thank you for taking care of me and following up to see how I was feeling after surgery.
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November 2023 by Brookie Berry
If I could leave 0 stars I would. Took my 3 year old to this place. They had to remove her two front teeth which are her first teeth ever being removed. DIDNT even get to keep them because they said they were thrown away. In the recovery room they said they didn’t want to discharge her until they knew she could keep something to drink down which is fine. Didn’t even give her much time to wake up and didn’t see her drink. Removed her IV and had a wheelchair at the door waiting all within 5 minutes of her being in the recovery room. This is RIDICULOUS. I left the place CRYING
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July 2023 by Shawn Bartle
This place is first class! My son had a decompression surgery there yesterday. He was treated above and beyond expectation. The staff is polite and courteous, from the front door to our the door. The surgery lasted until 6:30 that evening, long after they close. Two nurses stayed and were absolutely wonderful, the anesthesiologist, the CRNA and surgeon and his nurse were so caring and compassionate. I would highly recommend this surgical center to everyone. I work for a large hospital in the Columbia area in the OR and this place takes a backseat to no one. Can't thank them enough for all they did!!
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June 2023 by Michelle Hodak Macdonald
Where to start, they never called to let us know what time surgery was scheduled. Even after repeated attempts as the patient to figure out what time. Then the day of surgery, they called at 7:24am to inform us we were late. Then never apologized, was rude and Yolanda couldn’t even be mature enough to apologize. She tried to place blame on the eye doctor, even though I had called the eye doctor and they cannot schedule the surgery as it’s through the surgery center. They just took a tough time, child having a scary but necessary surgery, and made it hell.
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May 2023 by Jodie Stanford
The only good thing was the nurses and my doctor. Got my insurance wrong and made me pay out of pocket. Never notified me of problems with insurance. Come to find out the billing department put my insurance in wrong. Will not ever go there again. And they refuse to submit my claim and resolve the issue
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May 2023 by René Mahr
DO NOT GO! I HAVE BEEN TRYING FOR 3 MONTHS TO GET A HOLD OFF SOMEONE TO GIVE ME BILLING DETAILS FOR MY FSA AND THEY WILL NOT ANSWER PHONE OR EMAIL
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March 2023 by Tori Eller
Absolutely phenomenal. It was my first surgery ever and they made me feel safe and comfortable. After letting the nurse know about my fear of needles she did everything possible she could to make it as easy on me as possible. Everyone I came in contact with was helpful and nice. I couldn't have asked for a better experience. Thank you ?
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March 2023 by E D Gilliland
The worst! I will never use this place again. Not only do they charge way too much but they only attempted to contact us once, two days prior to the procedure. Then to only slam us with and unreasonable bill at the day of the procedure. Then to only give an ultimatum to have our checking account auto drafted if we did not pay the full amount. NEVER EVER AGAIN!!!
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March 2023 by Emily Collins
DOUBLE CHECK YOUR INFORMATION BEFORE SIGNING ANYTHING.On the day of my procedure, they had my insurance, phone number, and social security number incorrect. Normally I would get it, people make mistakes, but I'd given all this info to them THREE TIMES already, verbally and digitally.Not gonna lie, the insurance being incorrect feels malicious—they entered my BlueCross info 100% correctly, and then didn't even put down my Medicaid info, despite me calling them several days in advance to correct it. Lady on the phone outright lied to me, telling me they had my Medicaid in the system already. I would bet money that this is the reason all these other reviewers were hit with a bill they shouldn't have had to pay. If I signed those papers without double checking anything, I'd have been smacked with a 4-figure bill.Also, the nurses' bedside manner here is awful, the rooms are barely spread apart, half of them have no doors, and this is the only surgery center I've been to where I got a hangover after my anesthesia. This place doesn't feel real.
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November 2022 by Chantal Stith
Overall experience was great. They were efficient in getting me in and out, which I really appreciated because my ride had to wait at the center. Rachel, RN and Dr. Kerns, Anesthesiologist had such great bedside manner. They both explained things really well too.
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October 2022 by Sharon Lee
Do not pay these people any money up front. My insurance has completely paid the bill and I still cannot get my money back.
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October 2022 by Tamara Feathers
Had a small procedure here and they were awesome!! Very friendly staff and nurses!
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August 2022 by Lisa Marie Cain
I don't know why anyone would give a bad Review here. The nurses were exceptional! I was scared to death of going under and the surgical nurse held my hand and comforted me until I was out. The Anesthesiologist was so incredible. And the surgeon was amazing. Even my after care nurse was amazing! They were the most professional medical staff anyone could have asked for.
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August 2022 by KATHRYN SMART
Had surgery this morning. Everyone was wonderful. Great doctors and staff. Very professional. Wish I could give 10 stars.
