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October 2023 by Ana Many
We were so happy to have come to this ATT store. We went to another one much closer but had a TERRIBLE experience. As soon as we got to this ATT store the fellows including the manager took care of transferring all our information from the previous service provider to ATT. We highly recommend them.
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October 2023 by Cathy Muller
Told me my iPhone would be free then when I came back to purchase it, it was not free!
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September 2023 by Peter Fischer
Bunch of scammers, told me anything it would take to get me into a new phone. Came in with a broken phone, instead of helping me with insurance like I asked told me that insurance takes 3-4 weeks to ship, which I’ve come to find out isn’t true. Told me I had to pay off my 13 pro max to make an insurance claim, which was $600 by the way, which also wasn’t true. Told me when I came to return the new phone they got me that it was a $300 return fee, which guess what, is NOT true! Made a mistake coming here, going to continue to go to the Moncks Corner ATT instead.
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September 2023 by Helen Allston
I was sure I would need to buy a new phone, but Joseph found my problem in no time. He was very friendly and courteous, and I will definitely ask for him in the future. A great employee.
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August 2023 by Michael Shaw
The best customer service I’ve received in awhile. Very knowledgeable associates who showed nothing but patience and a willingness to resolve my issue. Highly recommend also if your in need of phone accessories broader in store inventory . Definitely will be making the Bacon Bridge location my home store for any problems, questions or I just might get a new speaker .
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August 2023 by Nichole Alyse Gallagher (Nikki)
I’m not 100% positive that I’m posting to the correct spot for the guy who hooked my Wi-Fi up, but he was awesome! His name was, “Jim”. He was very professional and personable. He was in and out fast and efficiently. He communicated with me extremely well which is a hug plus for me. I’m super happy with my service with you guys and this was also a special shout-out to Jim! ! ! ! He’s a rockstar! !Thank y’all so much.
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March 2022 by Mark E.
Customer service is alive and well at T-Mobile in Summerville SC. Special thanks to Taurence and Maria at the Bacons Bridge T-Mobile branch in the Harris Teeter Plaza. The customer service was awesome making the experience very pleasant.
