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April 2024 by Gina Stone
Best tow service I’ve ever used. Professional and a true gentleman making sure I made it home safe. Blown away by his kindness today! I will ALWAYS request Always Towing if ever needed again. Impressive service!
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April 2024 by Brittany Taylor
Great customer service! I was stressing because of my car having issues and having to get towed, but Chris V at All Ways Towing made me feel so comfortable and took care of everything I needed.
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March 2024 by Kaitlyn Keefe
The dispatcher (Samantha) was quick to call me once my insurance company connected me with this company. She was very pleasant! Jamie was my tow driver and as soon as Samantha dispatched him, he called me and asked all the necessary questions. He kept me updated on the whereabouts of my car and we even had some good banter. Having to get your car towed is never a fun time but they made the whole process super easy. I work at a dealership and hear all sorts of horror stories about other towing companies but I would 110% recommend All Ways Towing!
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March 2024 by John Z.
I had the unfortunate opportunity to experience a hole in my right rear tire this afternoon. Being a Part time Uber Driver( I'm retired) I used Ubers Roadside Assistance program. Something we all must dread, being stranded over 20 miles from home and not many choices when it comes to a much needed rescue. Uber chose All ways Towing to come help me in Moncks Corner, I live on James Island. The company called my cell after they were alerted by Uber and verified that I would get attention in less than an hour. Larry arrived in 50 minutes and very efficiently loaded my truck on his tow vehicle. Before he loaded it he took pictures around the entire vehicle. I joked and said "I didn't know you were a Silverado fan" He smiled and said " You might be surprised as to how many service providers can blame subsequent body damages on the towing company " That made sense! While we were riding together in his tow vehicle we had a few welcoming conversations which were a welcome distraction to my new dilemma. When we arrived he suggested I go in a begin the repair process. I did. When I came out I found him filling the flat tire to ensure the service company could pull it in without damaging the tire or expensive rims I have on the truck. Who does that these days? We started talking again while the tire was filling and I mentioned a slogan or verse on the rear window. It read " In Memory of "Pops" I asked if it was his company and he said Yes. I pitch in on busy days like Mondays when many clients hold off over the weekend for towing until Mondays. That also made sense based on what could be an industry trend. I asked if the Memory of Pops was on all of his trucks, and he nodded. He said. When he was a kid he started calling him Pops instead of Daddy and for some reason it stuck. He also reminisced how he and his Dad worked for a company both towing vehicles with the thought of one day partnering their own company. Seven years ago his father passed away with Stage Four Colon Cancer. His Dad didn't get the opportunity to be his partner in this world, but Larry pursued the dream as solo. He said "7 years and 17 trucks later, I feel Pops is watching over me and lending a had". I highly recommend this company should you have a choice. I didn't have a choice but believe "Pops" had something to do with it!!!
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March 2024 by william fort
We cut a tire on the Ravenel Bridge this afternoon. It was completely flat by the time we got to Mt Pleasant. James arrived well before estimated time and was great! He was very capable and even waited with us for our Uber. Thanks so much !
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December 2023 by luke17981
Totally awsome people and nice equipment. Had a accident on old orangeburg rd .they Got there pretty fast. Totally respectful. Gave me time to get personal items removed.
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November 2023 by Active Dad
Great company when you need a tow. The dispatcher had a great attitude and asked important questions with professionalism. I can’t remember her name but she had a pleasant voice. Dale came this morning to tow my car to the mechanic shop. He called before his arrival, and he was very professional. You could tell he was very experienced by the way he put my car on his flat bed and removed it perfectly into the parking space. I definitely recommend them when in need of a tow. If I ever need assistance again I will be giving them a call for sure!
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November 2023 by M Diaz
Our driver was absolutely was absolutely amazing. Service was top notch. If I'm ever in a pinch again I hope to have a company like this taking care of me. 10/10 would call them again. Thanks for your help All Ways Towing!
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October 2023 by V Breaker
Huge heartfelt thank you for your help today... super fast and super friendly! Chris was wonderful to deal with.Best experience so far with any towing company! THANK YOU!
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August 2023 by Tequila Cooper
I locked my vehicle in my car by accident, and put in a roadside request through my insurance company. This was at 1:41am. A lady from this company called me at 1:50 and told me that the driver was on a call, and had one more and would be to me afterwords. it is now 4:43 in the morning and no one has showed up. My insurance company ended up reaching back out to me and asked if they ever showed up, and I told him no he reached out to the company again and they stated that they would come unlock it later in the morning and that I could schedule a time. I have sat out here for three hours, waiting for my door to be unlocked just to be told that nobody was coming. This is the worst experience I’ve ever had with the tow company. They could’ve had at least called me and let me know that they were not going to make it again, or at least let my insurance company. No I do not recommend this company.Service: Car lockouts
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August 2023 by Kornecia Antoine
Was connected to the company because of insurance. I had a flat tire and just needed to get it changed. The young guy was absolutely NOT KNOWLEDGEABLE about lowering the tire on my van. I told where it was and how to lower it from under My car. Thi)lqps has not been the first time I've had a flat tire on my van and EVERY SINGLE tow truck company if I didn't have the tool to lower the tire they always did or improvised. The guy who helped me was no help, didn't even look under the car to attempt to see if he could try and just stared and said "oh I never did one of these before" IT WAS THE WORST EVER EXPERIENCE!! I do not recommend AT ALL!!Service: Tire change
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August 2023 by Stephanie R.
Excellent customer service and take care of my tire in a timely manner. Very good !Great quality service job well done!
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August 2023 by Steve Burkhalter
Needed my car towed from N. Charleston to Columbia. My insurance company contacted them, and they accepted the tow. A few days later and my car not being at the shop, I called and was told they towed my car to their lot, and they weren't towing it to Columbia. I had my insurance handle it from there. There was also damage done to the back end of my car that wasn't there before it was towed, but since there were "photos" taken "before the tow", I had to foot the bill on it. I guess there's absolutely no way that the driver bumped my car, backed off it, and then snapped the "before" photos.EDIT TO OWNER'S RESPONSE:I called your company when my vehicle did not arrive at the shop like scheduled. I was told by the woman that answered the phone that you would not tow out that far and that I would need to get another company to tow it from your lot. There's obviously some miscommunication going on within your company.
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August 2023 by Emperor Pocky
I had Tad from all ways towing stop by and he helped me. He was courteous, acted with urgency, and followed all safety protocols. He helped me get my car out of a dangerous situation to the safety of my home and I cannot thank him enough.
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June 2023 by Timothy Leonard
Paul and his son William at All Ways Towing were an amazing help and very quick. It was a pleasure working with them both!