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February 2024 by TSK
Very happy with the work done and service.
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February 2024 by Laquell Hunter
Very unsatisfied with this location. My vehicle stopped cranking got the vehicle towed over and they couldn’t seem to find what the issue was spoke with someone told me to come pick the vehicle up and pay a diagnostic fee although they couldn’t tell me what was wrong with the vehicle. I did pick the vehicle up and the next day and the car drove fine for the first day, that next day the vehicle did the same thing again. Since i previously paid a little over $200 i took the vehicle back to them. They’ve had the vehicle for two days and i was told the vehicle cranked with no problems and they’re still unaware of the problem. I went to pick the vehicle up and was told the vehicle was being worked on but it was parked on the side of the building. I feel like at this moment they’re shooting at the hip and just throwing anything out there to make it like they’re doing work but in actuality they weren’t. I paid for a diagnostic and my vehicle has yet been diagnosed I’ve just been told this is a weird issue and they’re not sure what it is
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February 2024 by Stephanie F
Lock my darn keys in the car called AAA and I was good!
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January 2024 by Melissa Zaremba
Fast, reliable, and honest customer service. Couldn't ask for a better experience. This has become my go-to place for all of my car needs.
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January 2024 by Rebecca F.
Great service and good work. Clean waiting area and friendly people. Got an appointment quickly
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January 2024 by Jocelyn Hawley
Very friendly service advisors, timely service, knowledgeable. Sadly for me I still have more work to do and things to fix, but will be going here.
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January 2024 by Marisa
I used for car maintenance - very honest, helpful, hard working people. They never pressured to do anything but kept me informed of things my car may need. Had something come up and they were able to fit me in the same day I called. Thank you!
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January 2024 by Michael Hardin
Great service! Honest and professional!
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December 2023 by Linda Mc
Was told car would take 1 1/2 hours. When i got there i said i would wait. I have been here just shy of 1 1/2 hours and they just now brought my car in to do a complete oil change, tire rotation, etc. Beyond upset.
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September 2023 by Douglas Kearns
First time servicing my Palisade other than at dealership.This place totally impressed me. Photos of each inspection site on the car.Fast efficient service and a very reasonable price.This car only has 22,000 miles on it, and this is where I’m going from now on unless it’s a warranty issue.
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September 2023 by Kult _Bae
I brought my car here in hopes that they would fix the issue. They ended up doing some work on it and not even a week later I was having the same problem with my car. I took it back to them and they still haven’t fixed the problem. I would highly recommended taking your car to another shop because this shop is ridiculous! Even had video proof that my car still wasn’t right and they did nothing about it
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September 2023 by Barry Olswing
I called the AAA office last week and the lady that works at the Dorchester AAA was very professional and helped me with a premiere membership was prompt and got me on my way with my new membership.
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July 2023 by Alexis Willis
They went the extra mile for me in getting the repairs done in a timely manner.
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July 2023 by Paul Lundstedt
Blew out the two left tires on I95. Called AAA, they sent out a flatbed truck, got me in and stayed over an hour past closing time to get me back on the road.
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July 2023 by Aaron Stansbury
I had called to get help with my vehicle. The skid plate was crumpled from a rock. Stanley arrived and the weather was horrible. Rain was pouring down, but Stanley got on the ground and assessed the situation. It was held on by one elusive screw. He got out the jack and shimmied under the car. The plate hit the ground with a satisfying thunk. Stanley was professional and courteous the entire time , he called and verified where the car was located. He arrived prior to the estimated time. Thanks to Stanley we were able to drive away. Incredible experience, it even convinced our friend who was not a AAA member, to seek membership. Stanley impressed her with top notch customer service that showed value for the membership. I have been a member for 20 plus years, Stanley has exceeded my expectations. Thank you so much.
