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December 2023 by Latoya Rutledge
This place has the worst customer service they don’t answer there phones they don’t reply back to emails They don’t take the money out your account when told too and leaving your account in the negative Carroll Josten’s needs to be better organized
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August 2023 by Ke Brown
Ordered my daughter a bracelet, have not received yet. Can't get in touch with the representative. No one knows what's going. I will not be ordering anything else from them.
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May 2023 by Ceecee Corley
This is my first time ordering for my son I bought and paid his cap and gown around Feb 27, he just got it a couple of days ago. It is now May 3. This is ridiculous I hope the schools start to use somebody else to do this. I call and email and no answer. They tell you one thing and then don't do what they. My son is still missing the rest of his stuff. I wouldnt dare order nothing from this hungry money company. No apologies are nothing. Everyone take your money so where else that would appreciate your business.
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April 2023 by Jessica Sena
If I can give 0 stars I would . This is my first time purchasing a cap and gown for my senior .. I called josten and personally handed my order form to them . I have yet to receive an invoice for the cap and gown . Now he is supposed to walk the stage come may but yet he can't bc I have no way to pay for his gown . Josten won't answer my email nor the phone
