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January 2024 by Dennis Thompson
The only place that ever serviced my pickup. Great service and great job
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January 2024 by Shirley Bourke
My husband and I traveled to Tryon, NC from LaGrange, KY to see our granddaughter's Horse Competition. While there, the Transmission on our 2016 Silverado went out, we had quite a dilemma since we were pulling our 20 foot Travel Trailer. My husband made several calls to the local dealerships with no luck. He was referred to Wakefield Automotive in Spartanburg, SC, 25 miles away. This was on Friday, the day after Thanksgiving 2023. The Service Department worked us into their schedule Monday morning and had us back on the road Wednesday afternoon. We would like to thank Mark in the Service Department and especially Bryan Coffey Service Manager for their compassion in helping us get back on the road.
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July 2023 by Emily West
My husband and I recently bought a used Volvo from this dealership. We drove from another county in NC. We could not have had a more wonderful experience. From the sales person, Charleen Durrah, to the gentleman who assisted us with our loan, everyone we dealt with was polite, not high pressure and very knowledgeable. We are thrilled with our car and will definitely return again for another purchase. We will highly recommend this car dealership to others. THANK YOU FOR HELPING US!! Emily and Mel West
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July 2023 by Tim Beals
Even with appointment for an oil change that doesn't matter then why do you make them need to be first come first serve or appointment and be honest about it
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May 2023 by Jennifer Walker
Salesman, Paul was great! Nate in finance was also really helpful. Would recommend this dealership.
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May 2023 by Greg Everett
Very slow
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February 2023 by Linda Diane
Not much has changed. They ordered a piece that broke in my window they ordered the part I took it in the next morning and in a couple of hours they called and it was ready.
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October 2021 by James “Jim” Corley
Here you can get excellent auto service. We just had our vehicle towed here for repairs.
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July 2021 by Joe S.
I have used this dealership for many years for both business and personal needs and been satisfied. I've noticed a trend over the past few years of degrading service. Several years ago I had and issue with a new vehicle, called in to make an appointment for repair and was told no appointment necessary, just drop it off first thing and pick it up at the end of the day (this vehicle was my ride home). At the end of the day the vehicle wasn't ready and I had to make other arrangements. When I talked with Managemnet, they said they had to service appointments first. Oh well, lesson learned. Last week I had another issue and made an appointment for today. I dropped the vehicle off at 8am and left them the vehicle until 4pm with no call. So, I called them them and asked the status and was told they hadn't looked at it yet. This was my ride home so I picked up without any one looking at it. Apparently, appointments are mot serviced first. Being very frustrated, I called to speak with the service manager and was told he had left for the day. I explained that I was calling about a service issue and was told he'd be back at 7:30am the next day. The two service items listed are the last two times I have or will use this dealer. I guess my expectations are just too high.
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July 2021 by Estelline Sartin
Our sales person Taylor Cash made our experience pleasant.
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June 2021 by scott saabster
I drove 45 minutes past my local GM service center in Greenville, SC in order to reach Wakefield Cadillac in Spartanburg, SC. A strong recommendation from a relative who'd had a very positive experience convinced me that it would be well worth the effort. Firstly, their approach to service and customer care is vastly superior to my local dealership. It was a "...yes we can..." vs. a "...not really interested in your business..." attitude. Secondly, I drive a car no longer sold by GM. Instead of coiling back in horror at the mention of a SAAB airbag replacement, the folks at Wakefield dug right in to the job, locating the part and making it happen in a very timely and confident manner, which I really appreciated. And finally, I made the mistake of coming in a day early for my appointment which had been scheduled three weeks earlier. Rather than asking me to come back the next day and wasting a trip, they made room for me and I was on my way in short order. Outstanding job to Christine and her service team at Wakefield Cadillac of Spartanburg. Your excellent reputation precedes you and that, in my book, is worth it's weight in gold!
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June 2021 by James Corley
Here you can get excellent auto service. We just had our vehicle towed here for repairs.
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May 2021 by John D.
I drove 45 minutes past my local GM service center in Greenville, SC in order to reach Wakefield Cadillac in Spartanburg, SC. A strong recommendation from a relative who'd had a very positive experience convinced me that it would be well worth the effort. Firstly, their approach to service and customer care is vastly superior to my local dealership. It was a "...yes we can..." vs. a "...not really interested in your business..." attitude. Secondly, I drive a car no longer sold by GM. Instead of coiling back in horror at the mention of a SAAB airbag replacement, the folks at Wakefield dug right in to the job, locating the part and making it happen in a very timely and confident manner, which I really appreciated. And finally, I made the mistake of coming in a day early for my appointment which had been scheduled three weeks earlier. Rather than asking me to come back the next day and wasting a trip, they made room for me and I was on my way in short order. Outstanding job to Christine and her service team at Wakefield Cadillac of Spartanburg. Your excellent reputation precedes you and that, in my book, is worth it's weight in gold!
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April 2021 by Kevin Stanton
Get place to buy a vehicle I would highly recommend. Jeff Gilreath and Greg Robinson are great guys to work with.
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December 2020 by Noel Heath
Awesome service!!! Great folks!! GMC vehicles are Top notch!!!??
