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March 2024 by Raymond Hazlett
Associates were very polite and professonal
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March 2024 by fight doc
I recently visited Dr. Mark Roemmich for an eye exam and glasses selection. The experience was outstanding! Dr. Roemmich and his team were professional, caring, and detailed in every step. They made me feel at ease, answered all my questions, and helped me find the perfect glasses. I highly recommend them for anyone looking for top-notch eye care and stylish glasses. They are truly the #1 choice!
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March 2024 by Linda Fleming
They fixed a problem with my husband’s eyeglasses quickly and at no charge! Great customer service! Highly recommend this location!
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March 2024 by Sonya Hillbun
The staff ad doctor are amazing. I ALWAYS have a pleasant experience.
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March 2024 by Jacob Coleman
Best customer service in the area.
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March 2024 by Matthew Bentley
Dr. Was late today. Training new employee was more important than my appointment. Every customer there seemed to have a 12:00 appointment time. After 1:15 minutes of not being acknowledged I canceled. I understand short staff, I understand training new staff. I will not just pretend it’s ok to not communicate to a customer that you are running behind or simply have no conversation with them at all. I sat 15 feet in front of the desk for over an hour with co communication. I walked up and said” I found another appointment elsewhere” and was told ok. Not why or is everything ok? So sorry for the rant but not sorry get it together over there and just speak to people
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March 2024 by dahooruu
Friendly informative service, make the arduous process of picking new frames easier with their help and guidance.
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January 2024 by Danielle B
JAN is amazing such a wonderful woman .
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January 2024 by TieDyeCarGuy
Just went back to this location today, for the first time since 2019, and had a great experience. Dr. Cressen (hope I spelled that correctly) really impressed me. He was very polite, professional and thorough. Unlike any eye doctor I’ve ever met, he had a beautiful set of monocular lenses that he used with my current glasses to verify that he was getting my prescription correct. As opposed to just relying on the device next to the chair. I was very impressed by this. We had a nice conversation about Bentley cars, and the overall exam was very simple, he didn’t even have to dilate my eyes. Before and after the exam, Aaron was very helpful with finding frames that suited me, and helping me select the best type of lens. Even though i did not have insurance, he applied a 40% discount that saved me a lot of money, and i am grateful. At no point did I feel pressured to add features to my lenses that I didn’t need, but he did take the time to explain what the available features were. Even when it came to the topic of the protection plan, there was no pressure, he just explained the policy, and gave me the option to add it when I come to pick my glasses up. Whatever he’s getting paid, he deserves a raise. I strongly recommend this location to anyone that I know, and cannot say enough good things. Thanks to this store for helping me feel comfortable with the process, and most of all, helping me see!
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January 2024 by Christyne Mitchell
This is a great location. All of the staff was helpful and professional.
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December 2023 by Peggy Hager
First time visit to LensCrafters. I was pleasantly surprised at care, customer service and professionalism ofDr. Roemmich, his staff, and Alex (who helped me choose my glasses).Great experience! Will be back!Highly Recommend!
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October 2023 by 2getandersonfamily
The 205 West Blackstock Rd #150 store was extremely helpful to our very unique situation on Saturday, Oct. 7th around 5:30 PM. It was family weekend at Wofford College. During the afternoon my freshman son realized he had lost his glasses. (He had on his prescription sunglasses.) We visited the LensCrafters store late afternoon. The gentleman working (Waldemar Velez) the floor was EXTREMELY helpful. He was able to pull up my son's records (from another City) and help us order glasses and contacts. Without his help my son would have only had access to his prescription sunglasses. This was a very stressful situation for my son and Mr. Velez was so calm, supportive, and extremely helpful!
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August 2023 by Rachel Unland
The staff was very friendly and welcoming. The doctor was very informative while also being casual. He made the vist enjoyable and not stuffy.
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August 2023 by joselyn arreola
My glasses were in need of an adjustment so I stopped by LensCrafters really quick. Jennifer and Angie did an amazing job fixing my glasses! Fast and exceptional service from these two ladies. Definitely returning again!
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August 2023 by Mike Smith
I've been wearing glasses all my life. And I've never been to an Eye doctor that showed so much care and cared about the information that was being presented. Dr. Roemmich Is the best optometrist? I have ever encountered and my 40 plus years of wearing glasses. Words will not do do any Justice I don't say that lightly! If you are in the market for glasses or contacts, do you suffer favor and visit trust me you And your eyes will fake me!There are 2 ladies that will take care of you after your exam. I believe Jan and Charlie.These 2 ladies are amazing!The customer service was beyond exceptional. ? It is safe to say I will not be going anywhere else to get glasses no matter what the cost!A BIG THANK YOU TO THE ENTIRE STAFF!!!
