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February 2024 by Michael Cecil
Great service! Thank you to Allision, Chris, and Brian for keeping my Range Rover in its best condition. I highly recommend servicing with Heads Up Automotive.
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February 2024 by M Sp
extremely pleased with all aspects of HeadsUp Automotive. Very impressed with how they carefully communicated during each step ofthe process. will only take my mercedes to HeadsUp and for just the second time I took my Ford 150 to them. An amazing experience, thanks for a job well doneService: General repairs & maintenance
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February 2024 by T Woodall
Knowledgeable staff and excellent, honest service.
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January 2024 by Randall Cindy
It is always nice to be treated with respect at Heads Up. Fast curteous service keeps me coming back. Thank you.
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January 2024 by Kelly Bridges
We have used Heads Up for several years for maintenance of both our BMW and our Mini. They are always very accommodating, fair and do a fantastic job. They also go out of their way to minimize our costs whenever possible
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January 2024 by Kristan Hart
They really know their stuff and I'm happy I found them. My mini and I will continue to go here for proper treatment
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January 2024 by Wayne Williford
What an impressive operation. Chris and his team are very professional. They provided detailed photos of the issues with my vehicle and walked me through what needed to be done with full transparency. How refreshing to deal with an honest, knowledgeable, and caring shop. I will certainly be using them for any future service needs and highly recommend them for your automotive service and repairs.
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November 2023 by Kiana Brown
They fixed my car promptly & even included my dad every step of the way with the status of my car all the way in Virginia via phone. They are so nice & patient. Def will be the only place I go for anything to do with BMW!
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November 2023 by Sam Methuselah
So I'm new to the area and needed to find a trusted auto mechanic and a trusted auto shop. Boy did I hit the jackpot for both!! I have a 20 year old Mercedes that I love and have kept in great shape. When I took it in for an oil leak and some other maintenance needs, I received an amazing report on the review of my vehicle along with very clear pictures of the areas of maintenance needs. The report indicated what I should have done quickly and what could wait. Additionally, I needed some work from a third party for my wheels and Heads Up Automotive not only took care of it, they didn't add to the price!!! Integrity, skilled, friendly, communicative and genuinely great staff. Chris, you run an amazing business and anyone with a German vehicle will not find a better place to have your automotive repairs done at a fair price!!! Lifetime customer of Heads Up Automotive!!!Services: Tires
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November 2023 by Carol Schuele
Can't say enough good things about Heads Up! On a recent road trip through SC ran into some engine trouble with my BMW. After a frantic internet search we found Heads Up. Limped into the shop and they took care of us. Diagnosed and fixed the issue then got us on our way. Finished our trip with no more issues. Great customer service. Mr Jim even gave us a ride to get something to eat. We really appreciated everything they did to get us home safely.
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September 2023 by Adam Fields
The staff and service at Heads Up Automotive are knowledgeable, experienced, and refreshingly honest. I was given reliable advice about the repairs my car actually needed instead of being upsold like other shops. I repeat, if you're looking for a knowledgeable, experienced, and honest auto repair shop, then Heads Up Automotive is the place.Services: Auto exhaust system repair
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September 2023 by Lynn Seigler
Chris and his team are great and have earned my business. A little back story, i am new to the area and had been taking my car for a couple of oil changes to another Indy shop in the area. Recently my 2016 BMW x5 began acting up with a drivetrain malfunction. The Indy shop i was using could not get me in for over 3 weeks to even look at it. I called Heads Up Automotive and Alli said bring it in and they would look at it. Alli called the next day and provided an estimate which I approved. They continued to try and recreate the problem after switching the fuel injectors around before getting new replacement parts. They could never get it to code again with the switch. Ali and Chris called and explained in detail what they were doing and why and if there was no additional codes then there was no need for the replacement parts. A few days later Chris called and said there was no charge for their services! After switching places with original existing fuel injectors the car never coded again. Asked that if i had a problem to please bring it back to them as they documented the issue.. As their website says they “Are not part changers”. They care about fixing the root of the issue. They have earned my business and i will tell anyone who asks that they will do the same for them.Service: Auto engine diagnostic
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September 2023 by Meghan Walker
I've had both my X Series and 5 Series BMWs serviced at Heads Up in one week. Both service experiences were outstanding; repairs were completed in a timely manner, I was apprised of service updates regularly, and dropping off/picking up at off hours was convenient. The waiting area is clean and comfortable. Following service, both vehicles were driven long distances (500 mi/750 mi) and rode like butter! Thank you!
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September 2023 by Shenra Jackson
I took my car in for evaluation and the service and customer service was exceptional from booking the appointment to picking my car up . And another plus was waiting area etc was clean . Don’t hesitate to take your car in. I’ll def be taking mine back.Service: General repairs & maintenance
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July 2023 by Michael Ruiz
I was referred to Heads Up Automotive by my neighbor in Sunset. I drove an hour and a half to have my Porsche serviced and their care and expertise made the trip worthwhile. I highly recommend this facility and I plan to be a long term customer.Services: Tires
