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February 2024 by BJ Joyce
Not a large selection of ladies handbags but possibly due to after Christmas shopping.
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January 2024 by Nunu Moore
Customer Service Department upstairs is horrible. I waited 30 minutes for a refund which they attempted to try putting money back on a gift card which they weren’t able to do. Finally after 20 minute Bryson came to help. He was very helpful to make sure the refund was put back on to my bank card after so many times of the 2 women trying. Gloria gave him push back. They giggled many times as if It was a joke when they should’ve been asking for help instead of not knowing the steps to refund a gift card purchased. I have no issue with the people but when you have new people who aren’t familiar with the job or of another nationality that don’t know what they are doing. Please make sure there is someone around that can help the process time because I had much more to do than stand in Dillards for 30 minutes for a refund.
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January 2024 by Preston Goff
Big Sale! SAVE! Excellent Staff!
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January 2024 by Alex Tate
I was looking to buy a dress for my wife and asked the young dark curly haired lady working upstairs for assistance on sizes. She was rude and told me to go talk to one of her co-workers. I said I just had one simple question and she told me “Sir. Please leave.” I’m glad this mall is evidently going out of business. I can see why. Thankfully there’s a better mall in Greenville and even in Gastonia. I’ll try the Dillards at one of those. Closing is the best option this Dillards, as well as the entire West Gate Mall Of Spartanburg has at this point.
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October 2023 by Bobbie Williams
I had the very best experience while shopping for shoes. Courtney Nash was the best and her manager. They were very professional, helpful and friendly. I ended up buying three pair shoes?.
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September 2023 by Kris Lowe
No one asked if I needed help or anything. Clothes are expensive... a top that is not on sale would cost me a 10 hour day worth of pay... or more. And very few in size 16 or even large. Clothes cater to the young (less than 50 years old). Cater more to the ages of 20's to 40's.
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August 2023 by Minister Victorria D. Thompson
Some nice clothes. I prefer to wait for clearance sales. In my opinion some clothes are overpriced. But at least some of clothes had some style and were kind of up to date.
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July 2023 by Venus Lowrance
Had a garment to exchange tags were still intact just didn't have my receipt... It's not like I wanted a refund just to exchange for smaller size so the employee calls the manager and he says there's nothing he could do.... Really just crazy .?
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July 2023 by Lex J Allen
I loved it. They had a great sale going on.
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May 2023 by Nikki Hyrule Savior
Excellent customer service. I needed to return some shoes (my son had an issue with the shoe) and the 2 lovely ladies assisted me! I plan to buy another pair this week and again in the future.Thank you again!
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May 2023 by John Fields
Pam found a pair of suitable shoes here.She's been looking for a pair for weeks!
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May 2023 by Gennifer Shafer
Enjoyed talking with Susan in the fragrance department.. knowledgeable & a pleasure.
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April 2023 by Tiffany Meadows
I believe our Mall businesses are failing due to the understaffing of most businesses. There is never someone there when you need them. However, not the case at Dillard's. We were greeted and shown love.
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February 2023 by Sherry Collins
Shout out to the lady at the clinique counter at WesTgate. She truly was a huge help to me. Thanks
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January 2023 by Bonnie B
Ladies who work 2nd floor evenings are amazing. Very LGBTQA+ friendly.