-
May 2023 by Google user
I have tried several times calling the pharmacy but can never get them to answer, twice they picked up and them immediately hung up. This last attempt, I was on hold for 2hours and 40 minutes. This is unacceptable. I realize they are understaffed but hire some people.
-
April 2023 by MissKittymaumau
Thanks to Amy for all the help! Quick and professional.
-
February 2023 by Lisa Marola
This place is very clean and everyone is super nice they are just severely understaffed. The only reason I didn’t give them five stars
-
November 2022 by Amanda B.
Every time I go to pick up my prescription, there is some kind of problem. Either it's still not ready, even after they told me it was, or they can't find it, etc. every other cvs pharmacy I've ever used has been great, but this one is truly terrible.
-
August 2022 by Jason Ellis
Went to the consulting area to ask a pharmacist a question about a pulled tooth. Saw this guy with the coolest lion sleeve, and was excited to compliment his work. After standing in front of him for 3 minutes being completely ignored, my happy turned to uncomfortable. Basic common decency is at least say hold on, but to stay there, both looking uncomfortable? Nah. I'll go to Walgreens across the street.
-
April 2021 by Callie T.
Why am I driving to a CVS in Reidsville when there are several others in a 5-10 mile radius of my house? Covid-19 vaccination availability! When the state lowered the eligibility age and I missed it by a few months (does that mean I am young?!), and then I'm out-of-state to visit my elderly parents who just received their 2nd shot . . THEN our state lowers it to 16+ years old and everyone else can schedule online quicker than this momma . I wanted a particular shot (they should all be fine but I'm a geek and want the one with more data) and was looking for Pfizer.This CVS is one of those large standalone building like most of their others and a site for vaccination.When I entered, there was a table with a sign, as apparently per the employee at the front checkout counter, said there had been a person staffing the table. However, I received numerous text/email reminders from when I registered, to the days prior, and that day to click on a link when I arrived so that I was "checked in". My son was also registered though for whatever reason, he said he never received any texts with those message of check in. (We registered online separately and chose same time slot).The sign said go toward the Pharmacy counter (back of the store like all of them are located that I've been to) and there was already a line down the side aisle that had markings on floor for social distancing. Two different people were administering the vaccines. The people that were behind us, one went to the actual pharmacy counter and since my son didn't check in online, we had him go to the counter.By the time I got to the front of the line, my son was back and had one of those vaccination cards. Umm, but for him only. The man (didn't read his name tag) administering the shot, said that's fine since I checked in online, and handed me a blank one that I needed to complete. So I let my son get in front of me while I completed the name info. It turns out that the system didn't update his info yet (it takes a few minutes) so I ended up getting my shot first. He confirmed that my second shot will be in three weeks and for me to stay in the building for 15 minutes to ensure no reaction, and to come up there immediately if I did. There were seats down the next aisle if wanted to sit.By that time, my son is now seated with the other person, a women named Elizabeth. She was extremely thorough in explaining potential reactions, what to take in the event of certain reactions, etc that are more common after the 2nd shot but could potentially appear for first. I now understood why her line was slower as she took time to provide all that information than my guy. She handed my son a red discount coupon card, like the one I received from my guy for CVS, and told him the same thing about hanging around, but gave him a specific time when he could leave the store.Well, we got to shop around the store. There were a bunch of vitamins with the BOGO deal going on at the furthest aisle. Hey, I had been wanting to get some lutein . . . (Coupon does not apply). As tempting as it was to get any snacks to eat like chips, nuts, or even the ice cream bars, yeah, I was calculating the number of bars we would have or time before it'd melt, I figured the body should have something a bit more nutritious to help the immune system so just got the supplements.The employee at the front counter was friendly enough and said that the coupon was good for several more weeks, and at any CVS and placed it in the bag.So, if it weren't for the vaccination, I would not have come here but things were fine. There was the table inside the front of the door about the vaccination (that I had completely overlooked when entering ) but the staff had pointed out. A little confusing whether I should have gone to the Pharmacy counter to receive the card, but it's good to see that there was a process for whoever was being vaccinated and registered. They checked my son's ID at the counter, but come to think of it, I can't recall if he looked at min
-
January 2020 by Dustin Quinn
NEVER ANSWER THE PHONE and basically what everyone else said in reviews place sucks
-
January 2020 by Michael Stimeling
very disorganized...not enough staff...very grouchy.mean a better word...they REFUSE to answer the phone...sad sad sad...management? there needs to be an evaluation done on the store
-
September 2019 by Jon Bolan
CVS is not my Pharmacy of choice I only go there because they are the only Pharmacy in the area that I can get my blood pressure medicine at there are much better and much cheaper Pharmacy
-
June 2019 by Emily Murdock
CVS on Reidville road is literally the WORST pharmacy I’ve ever been to. I’m not sure if they’re allowing people to wait at the window for their prescriptions to be filled or what but I just spent 20 minutes behind ONE car and finally pulled away. This happens every single time. And it’s basically the same way inside!!! I’m not sure what their staff is doing there but every other CVS that I’ve been to does not work this way. Of course this is the only 24 hour CVS in Spartanburg as well.
-
March 2019 by Roobina H.
This particular location is awful!! DO NOT get a prescription filled here if you would like it in a decent time frame. The drive-thru service is ALWAYS awful as well! It does not matter what time you go there the line is long for the drive-thru and for ANY services from the pharmacy on the inside. It is just ridiculous.
-
February 2019 by Chris McSwain
This CVS Pharmacy is by far the worst one in the area in my opinion. The pharmacy and staff seem to always be drowning under the work load. There is always multiple cars in the wait line causing the wait to be sometimes over 30 minutes. You'd think inside would be better.... Nope. They keep one person running the register even with the line like in the picture. Also, the entire time you can hear, "10 Pharmacy calls...." being announced over the phones. I feel sad for the people on hold b/c I'm sure they wont be getting any answer anytime soon.
-
January 2019 by Brandi Kalina Thornton
Every time I come to pick up medication I wait in line forever. Right now I have been in the line for 45 min. I have a newborn so I need to utilize the drive thru to eliminate any exposures to sickness. Every car that gets to the window is there for 10-15 each. They need a better system. If the persons prescription is not ready then ask them to come back. We will be changing pharmacies.
-
January 2019 by M H
This cvs a great years ago until they change all the associate, not friendly not answering phone! Do not even bother to address your concern because no one will listen to you! Worst pharmacy!
-
October 2018 by David G.
I would give this pharmacy dept. less than on star if I could. Pharmacist is rude and lacks any hint of customer service. Stopped in to fill a prescription this morning. Pharmacist took my prescription, after standing there for several minutes with no acknowledgement, and simply said, "one minute," and walked away. After several more minutes, he returned with the prescription in hand and said, "we don't even have this and stock, and you're going to have to wait until Friday." I asked if I could leave the prescription with him and pick it up on Friday. He said, "we don't keep hard copies, so you'll have to come back or go somewhere else." I tell you what, buddy, I'll do all of my shopping at another CVS from now on. In fact, my company prefers we use CVS, but since I'm close with the benefits department head, (1800 employees) I will make sure she knows this is an issue.