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November 2023 by Michael Ingraham
tl;dr - Do not use this company to move your belongings!Much of our home furnishings were damaged, broken, or scratched due to packing on the truck and loading or unloading rush. We chose to pack our own belongings. We opted to purchase insurance to cover damages. When I filed the claim I was informed that the insurance did not cover damage to items not packed by them. Then why did they ask me if I wanted insurance since they knew we were going to pack ourselves? The lack of care to our belongings was enough for us to not use this company again, but this scam of selling insurance for something they know they are not going to cover amounts to fraud which they should be held accountable for by the legal system! Unfortunately they know that the average consumer does not have the resources to put forth the fight so they get away with it.
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November 2023 by Robert Buntele
I got a quote to move to Michigan as well as purchase some materials and I was very pleased with their help and service.
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March 2023 by Christine LeClair
* Update* Instead of responding to my emails (which I did over a month before posting this review) or follow up via phone Cary moving decided to report my review as Spam! This is my first google review, but I can assure you I am a real person!We recently used them to pack a u-haul we had. Their quote was on the high side, but we really wanted a professional crew to pack the truck for us so our items would arrive in good shape. We got blankets and straps like they told us to, but most of them were badly placed or not used at all. The crew was nice, but their rush to get us taken care of was shown when we went to close the door of the truck and items they had stacked were so high it blocked the door so they then had to repack part of the truck. On top of that when we arrived and the moving crew who was unpacking us found multiple items damaged or completely broken. I wrote to them to tell them about our experience and I got an email saying they were shocked and would look into it. It has now been over a month with no communication from them not even a basic apology. Overall a very disappointing experience.
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March 2023 by Adam Zampa
I am very disappointed in this moving company. I had to ask them to go pick up my stuff twice, and they did not show up the second time. I had to pay extra to ship my stuff back, which I would not recommend. If you're looking for a reliable moving company, I would not recommend Carey Moving & Storage.
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March 2023 by Ben Stokes
I'm not sure what happened with this company, but they really did not live up to my expectations. The price was too high, the customer service was mediocre, and the actual moving process took a lot longer than I had anticipated. I would not recommend this company to anyone.
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March 2023 by Jason Roy
I moved with Carey Moving and Storage and am not happy with the service I received. I had several issues with the movers, including the fact that they were late and did not take care of my possessions. I'm not happy with the company, so I would not recommend it to others.
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March 2023 by Clement Ingrassia
I had Carey Moving and Storage pack my apartment for a move and they were terrible. They damaged my furniture and broke my dishes. I paid them a very large sum of money and they didn't even care. They said they would compensate me, but it was not much. I would never recommend them.
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March 2023 by Bradly Mclamore
I was not happy with the service I got from Carey Moving & Storage. The movers were very unprofessional and did not put my things in the right rooms. They also were very rough with my furniture and did not wrap anything properly. I would not recommend this service to anyone.
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March 2023 by Ariel Engroff
I had a terrible moving experience with Carey Moving & Storage. They broke a lot of my furniture, damaged my items, and did not provide the service that I paid for. I would not recommend them to anyone.
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November 2022 by Rob Smith
We used Carey Moving & Storage for our move from Asheville, NC to Mars Hill, NC. The men were on time, very professional and very courteous. Nothing was broken or damaged. They completed the move in one day and the cost was substantially less than the quoted price. We would definitely use them again.
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October 2022 by Elizabeth Moore
I arranged for Carey Storage and and Movers to move my 92 year old parents several weeks ago. I spoke with both Ronnie and Jennifer to make the arrangements. Both were very professional and super nice!The team they sent today was Amazing! Very professional very knowledgeable , courteous, kind and patient. Jose , Amp and Kenny made this moving experience so easy on my parents. They went over and beyond anyones expectations ! I would most definitely recommend Carey Storage and Movers!Thank you Ronnie, Jennifer, Jose, Amp and Kenny for all that you did to make this move so easy on my parents! You all are Amazing!
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September 2022 by Clemson974
Picked up a load and tge Dock workers freindly.They got me in and outta there fast enough.
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June 2022 by Richard Lucarelli
My first experience with Carey was 28 years ago. It was a positive experience. I decided to use them again with an out of state move from SC. I used their website to request an estimate. Two hours later a customer service rep called me to confirm date and time for the estimate. We needed a pack and move for a two level 4BR home. The prices was what I expected. Annette helped us coordinate the dates and time. Communication by phone and email were excellent. Additional packing supplies for our own use was provided at no extra cost. Carey packed one day, loaded and transit the next. Within 24 hours delivery date was confirmed. Everything was on time with phone communication so we could prepare. Nothing was damaged. After the move I needed a zero balance invoice. It was provided same day. The packers, loaders, driver Kenny and office staff - went above and beyond taking care of us and our things. I would highly recommend Carey to friends, family and any customer needing excellent movers.
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March 2022 by Frank Wright
Carlos Bruce Kenny packed us Eddie Robert Allen moved us great job no problems very satisfied would highly recommend
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February 2022 by Leon De Jager
Carey Moving and Storage was fantastic from the beginning to the end. Everyone was friendly and helpful. From dealing with Susan with the estimate toDonald the driver, were just a pleasure to work with. The entire team made our move from Charlotte, NC to Kissimmee, FL painless. They practice what they preach, amazing customer service and I know you will be extremely happy with Carey Moving and Storage moving your home anywhere. Thank you all so very much Shelly and the entire team, you folks are the very best!!
