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March 2024 by Juan Turon
I just dropped off a vehicle I rented in NC but had the check engine light on. I returned and was charged $300 for returning the vehicle at a different location. No reimbursement of deposit. Horrible customer service. I will never rent from Avis ever again. Very bad business. Reporting to the BBB
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August 2023 by Thomas D
Five Stars for great costumer Service. We booked a car ahead, they gave us the possibility to choose between different cars with no extra charge. Before giving the car to us, they check it again to be sure everything is alright. Special thanks to Zac for his great service, du bist der beste. ?
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June 2023 by Lauren Chivers
Had to have a rental for 13 weeks due to repairs on my car. This location was extremely helpful and accommodating! I would go here 100 times before trying to call the national line.
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June 2023 by Anthony Mitchell
Beware and check your credit card statements. They charged my card for fuel two times a month after rental car was returned. Called to get situation handled with no results.
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May 2023 by Emma V. Garcia
Great rental spot, great customer service, and the management specifically Mohammad was very helpful and made sure that all of our needs were met.
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November 2022 by Raymond Gilpin
I recently was unable to locate a rental car at the last minute. A friend suggested I try this location directly because online all locations had no availability. I called directly, yes they had cars available and the service was definitely over the top. Enterprise just lost a customer to Avis, because they have cars and convenient Sunday hours. Thank you Avis.
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July 2022 by Anthony Fox
I don’t rent a lot of cars, but when I have I’ve generally been treated like a customer. When I went to this facility I felt less than human. To begin with, the staff was rude, the car had a dead battery in the key fob, was overdue for an oil change, and their hours were not customer friendly which resulted in a higher charge. The employee that did my walk around was monosyllabic at best and the employee that did my check out provided false information. I had an unforeseen situation with my personally owned vehicle and needed to return the rental car to a facility closer to my home. The person that I spoke with in Spartanburg told me that I had to bring the car back to this facility but after a very short phone call with corporate I found out, for a fee, that I could return it to the Avis in my hometown. If you want to rent from Avis that’s great, just rent from the one at the airport.
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November 2021 by daniel nunez
The lady who works there is very unprofessional and badly rude. I didn't like her attitude and its ashame she wouldn't serve an avis customer cause she wanted to leave so badly.
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August 2021 by KEVIN CRAWFORD
This was the quickest car rental process I’veEver had! I’ve rented from every car rental agencyYou could think of. And none come close to the services that were available to me at Avis in Spartanburg SC. Thanks Tony and Morgan
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April 2021 by Isabel De Deus
The clerk Mustafa was incredibly helpful and kind and answered all my questions. I was really confused by the process of renting a car and he took his time with me and I will always be grateful to him.
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April 2021 by Amber Hanning
We rented a white mini van for almost 2 weeks and they were amazing help! The van was clean, the service was amazing and the guys working in the front were respectful and helpful. Highly recommend! We have rented from them twice now and won't go anywhere else. Thank you Budget/Avis!
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March 2021 by Austin Douglas
Best Service I ever had in my life. Friendly and reliable service :^}
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March 2021 by Dave Cobb
I had a great experience renting my vehicle from this Avis location. Customer service is spectacular. As an Avis preferred member I rent vehicle often and haven’t even into customer service as impressive as this location: I highly recommend renting from here. They will go above and beyond to make sure your accommodated in the vehicle you like not just what’s available. Thanks again and I will be back.
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March 2021 by Mikey Brown
Despite the reviews, I decided to go to this spot at last resort and boy am I glad I did. First and foremost, the gentlemen that helped me were very lively and made my day a little brighter. They were helpful with rates and whatsoever, making my rental process a lot easier. I highly recommend. P.S: I would give 5 stars, but I was always told that nothing’s perfect.
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March 2021 by Cameron Ring
Their customer service was fantastic. They went out of their way to accommodate me and it was really appreciated. I highly recommend this location for the service, you won't find a better place