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November 2023 by Heather A
This place used to be great. But they have no concept of time. I’ve been twice with appointments and had to wait upwards of thirty minutes with no warning. I’ve dropped by several times and was told 15 minutes (it’s always 15 minutes) only to be waiting for 30 or 40 minutes. I have been going to this place for years but over the last 6 months the communications have gone way downhill. I’m ok if they are busier than they expected and can’t get to me in the time communicated- but say that before I get my shoes off and waste my time waiting. It has happened enough times that it feels like a business tactic and I don’t like being lied to. Time to find a new place!Services: Pedicure
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October 2023 by Andrea Buff
I would give zero but it's not possible! Two employees there and I was the second person in. I sat for 20 minutes before anyone started doing my nails. He cut every toe as he cleaned my cuticle. He rushed everything cause more people started walking in and they were short staffed. He started my nails. While doing my nails 3 appointments walked in. He started stressing and rushing more. I got dip nails and there are cut marks throughout the nail. He filed so much of it off. My nails are misshapen and cut way to short as he had to keep fixing his mistakes. The whole time doing my nails he watched as the appointments sat and we're getting agitated. Finally after 2.5 hours of being there I told him to stop. He was making the nails worse by the minute and couldn't fix them anymore. That was the first time I went and the last time. I didn't pay for my hands as they are jacked up and I'll have to go to another salon to get them fixed.
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October 2023 by Demetra Kerhoulas
The customer service was not good at all. The nail tech was rude and raised her voice at my child when she could not hear what she was asking. The polish job was sub par and I will not go there again.
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March 2023 by donna pusty
They are nice and friendly. They do an awesome job with nail tips and dips.
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February 2023 by Gerry-Ann Bates
Very clean. Friendly service. Very happy with how my nails came out and enjoyed my time.
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February 2023 by Sarah Kathryn
I was a walk-in for a manicure. They immediately told me that I can go sit in one of the chairs, then proceeded to completely ignore me for about 30 minutes - didn't tell me there would be a wait, didn't apologize for the wait, just sat me down and then ignored me. When I got up to walk out, they then tried to get me to stay, saying they would do it now, "just 5 more minutes." No, thank you - not after you made me wait for 30 minutes while completely ignoring me.Do yourself a favor and go to Lux Nails just down the street. They got me in immediately and were extremely professional.
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December 2022 by Susan Norman
The owners Lyn & Kevin have a lovely salon! They are all great at doing nails! It's best to make an appointment and paying with cash is even better. They're all worth 20% tip because they work tirelessly 6 days a week and do beautiful work!
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November 2022 by Mich Ben
We are very disappointed with this experience. Our young daughter and her friend came in to have their nails done and we’re essentially ignored for a long period of time. Something that should’ve taken less than 45 minutes took almost 2 hours because the staff was on FaceTime and ignoring them. Their money is just as valuable as anyone else’s. Please learn from this poor experience. We will not be back.Service: Manicure
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August 2022 by Lynda S.
Spa is clean and welcoming. Friendly service and I received a great Pedicure. I have been here many times and will return.
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August 2022 by Griffin Clinkscales
Wait time was incredibly long. Toes were really good but the fingernails were very questionable. Took way too long just for simple french tip on my real nails. The guy working on my hands dug his nails deep into my fingers which hurt. He was filing my nails too much and my nails were already short so he was just plain out filing my skin which also hurt!!Services: Pedicures
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June 2022 by Ella Cizmic
I came in at 3:50 for an acrylic full set, they sat me down at a table where I continued to wait an hour for someone to greet me. Then I showed them a picture of what I wanted and they told me they couldn’t do it because it “takes too” I wanted ombré stilettos. So I picked a sparkly purple color instead. The nails I wanted were quite long, I told her I wanted them just a tad shorter then the photo. She then cut the tips down so short they barely look like acrylic tips. I said it was fine because I had been waiting so long and had to get them done before my graduation tomorrow. I asked for color 26 which is a sparkly purple color and she gave me black instead. The box she pulled out had the gel and regular polish in it. The regular polish was the purple and the gel was black, for some reason. Again, I said it was fine because at this point it was already 6 and I had been there since 3:50. My nails look nothing like the picture I showed her, nor the color I wanted. She was very aggressive and made my finger bleed with the drill. Not to mention she charged me for the length, even though they are extremely short. Needless to say, I will not be coming back here and do not recommend anyone comes here neither. Terrible service.Service: Acrylic nails
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June 2022 by Tracy Glenn
I have always love going here since they opened the owner is very nice. I hate that I have to tell them goodbye and find another place. I can’t sit and wait over an hour with my feet soaking. They need to be courteous to their clients and ask them to come back at another time if too busy. They have asked me in the past to come during the week when slower however every time I have tried this I still wait 15 minutes or more before they start. Need to make appointments and hold to that time. Greed starts to show when you just want to fill up seat.Service: Pedicures
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April 2022 by Cherie Crumley
This was my 1st time going. I had my eyebrows done. I picked another good place to go.
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December 2021 by Brenda Slater
I had an appointment for my granddaughter and myself for manicures and pedicures. When we arrived they seem to forget our appointment. We had to wait and were moved from technician to technician. I had been there a few times and had been pleased with the experience. I will not be going back.Services: Pedicures
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October 2021 by Noelle Knutson
Got a pedicure. Friendly, professional experience. Great.
