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November 2023 by Danny Pritchett
I currently have a unit in Greenwood County with another company. I wanted to bring my belongings closer to my new job so I looked into this business. I called and setup for getting a unit tonight around 6:30pm. I arrived about 10 minutes later and told the lady at the call center I didn't like what I saw from outside the gate because access looked hard. I had watched a truck enter right in front of me and go in a small door after walking up steps. Theirs only one door that raises up as a dock on the entire building. I was told that the map she had showed the doors to access my unit would be much bigger and better than what I saw from outside the gate but I needed to sign the paperwork digitally to get a gate code to go see for myself. So I had to trust her and go through with the process. I'm still on the phone with her as I go find the unit telling her all along how far away it is and all of my concerns. We open the unit and immediately I realized the one I currently have is bigger and better and I asked for a refund. I was told that department was closed. If they refund me I will consider taking this review down if and only if it's done immediately. If I have to wait several days the review will remain for sure. I didn't feel like the place was safe for myself yet along my belongings. Highly recommend going elsewhere especially now seeing how much theft they have. I'll stick to my unit in Greenwood County and make the drive because they have much better access and security measures.
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November 2023 by Pat Hoover
My need for a storage unit is not common. The property manager (Virginia) was extremely helpful, courteous and her friendly, patient service afforded me a major relief during a stressful situation.
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August 2023 by J Har
Excellent Customer Service. Nick took extra time to make sure I had what I needed .
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June 2023 by Jennifer Almogabar
Process was very fast. Also there rates are much more affordable then the other 4 businesses I contacted. Very friendly employees as well. Thank you Storage Rebtals Of America!
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May 2023 by Owen Westover
Needed storage after relocating to the area. Helpful in getting the right size. Helpful in many ways. Highly recommend.
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March 2023 by Sharon Martin
Convenience location and the employees were very nice and friendly. I got a price I could afford. Nick was the person took good care of me.
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January 2023 by Kristen Cuenca
Very professional, helpful staff. Storage area is clean and easily accessible.
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January 2023 by Jaycee Allen
Great place, clean, helpful and I feel like my stuff will be safe. They patiently answered my 100 questions and made my first time storing my belongings and comfortable one.
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December 2022 by Vincent Ciaffone
Great customer service! Above and beyond to help the customers get their storage needs taken care of.
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December 2022 by Christen Bennett
Virginia was very polite and helpful. She went up and beyond what I have been accustomed regarding the customers experience. I will continue to do business with Storage Rentals of America.
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October 2022 by Wayne Fallis
No bad experiences, but RV parking is very expensive for the actual spot you get.
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September 2022 by Flyingtadpole27 Cox
Associate who helped us was very friendly. Units are clean. The only negative was there are very few carts to get items from loading dock to storage unit. We had to search for one everytime we went and there appeared to be only 2 or 3 and one was broken.
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September 2022 by Austin Crowe
Fairly priced moving supplies and friendly staff. Always my first choice!
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August 2022 by Karvin Snipe
The two ladies in the front office where wonderful with assisting me with a unit! I definitely recommend them to anyone
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June 2022 by Big M Power Washing
I just started with storage of America and the experience Gabrielle have me was amazing. She worked with me to get me what I needed. Being a small business owner these things are so important. Her attitude and professionalism was so good and that is hard to find these days.I have only meet her 1 time and she remembers me and made the changes I needed. Please make sure you recognize her for her outstanding customer service.Thank youMike Medlin
