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March 2024 by Cabot Blume
Been here only twice. The employee I had the first time was super nice and friendly and helpful. The second time I went the same employee was there but left before I headed to the front, the one that was running the register rang up stuff without even acknowledging me at all. Granted we all aren’t always in the mood to be friendly but I even forgot something and had to make a second trip in. It was the same from the employee for both purchases I made. Bring back the first employee I liked her much better!
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August 2023 by Amanda Holt
Loaded a basketful of SEVERAL things I desperately needed, only to find out the cashier had locked herself out of the register and couldn't get back in! After waiting several minutes, she said she'd have to call IT, so I asked her to keep my basket full of items behind the register with my name on it and I would be by the next day to get them. Went by to get them the next day, and they had all been put back on the shelf, with the attitude of the sales clerk less than kind. I'll never go back to this location again.
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March 2023 by Cindy Mcdowell
The ladies that work there should have more knowledge on hair before recommending products that aren't going to work.
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September 2022 by Kimberlie D
Just walked into the store, there was one customer and 2 employees. Neither employee acknowledged me or offered to assist me. They BOTH needed to assist the customer that was checking out. Once that purchase was complete, neither asked if I needed help. So I didn't spend a dime. I'll go to the store in Greenville or another beauty supply store.
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March 2022 by DEE MAC
ZERO STARS!! This store had NO SHOPPING BAGS to put my purchases in & reeked strongly of cigarette smoke as if the employee was smoking inside the store. WORST EXPERIENCE EVER!! TRIGGERED A MIGRAINE within minutes of being inside!!
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February 2022 by Tavia Mitchell
Sign on the door says 8pm online say they close at 8pm I show up at 7pm and it's locked. The woman inside says we are closed. Really upsetting, horrible customer service.
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January 2022 by Daughter of the King
I had the pleasure of meeting the sales associate by the name of Daniel Snow the night before Christmas Eve. His personality meet me at the door. He was awesome to say the least. His personality was upbeat and his hair color made me want to immediately change my non dyed hair to whatever color he neatly had on his tresses. Even though it was 20 minutes before closing and it took me 10 minutes to get what I needed, he never rushed me. He asked if I needed assistance and even kept me laughing and in the Christmas spirit. It is sometimes difficult to run into genuine people these days. In my opinion he is the epitome of a SUPERB CUSTOMER SERVICE AND SALES REP. He makes me want to return to this location.
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January 2022 by Simply_So
ATTEMPTED to go shop at this Sally Beauty location on Harrison Bridge Rd in Simpsonville on Dec 1, 2021 at approx. 4:15 p.m. I was in there for probably a good 4-5 minutes saying "hello?" "anyone here?" and never got a response. I walked around the entire store, even peeped in the backroom - nobody. Like...really??!! ?
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December 2021 by S J
ATTEMPTED to go shop at this Sally Beauty location on Harrison Bridge Rd in Simpsonville on Dec 1, 2021 at approx. 4:15 p.m. I was in there for probably a good 4-5 minutes saying "hello?" "anyone here?" and never got a response. I walked around the entire store, even peeped in the backroom - nobody. Like...really??!! ?
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September 2021 by Karen Dunn
Already closed at 7:45 ugh! Thanks for nothing
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August 2021 by H Banana
Horrible customer service. Unbelievably rude. NOT STOCKED, Prices are not on items, when you ask how much something is the girl just says "I don't know I'd have to look it up" then goes back to ignoring you. I'd recommend going somewhere else.
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August 2021 by Libbi Parker
So many interesting inexpensive products to try. I went for 5 specificitems and there were three of them at my local store. The website looks easy to use for the others.
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May 2021 by Bran Bran
Lack of knowledge of product, rude staff, lack of product. This is an all around miss! Dont waste your time at this place.
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April 2021 by Shay Sentell
Super friendly staff every single time I go in!!
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December 2020 by Riley Steele
I have never been to Sally’s I went to get my mom something and they new exactly what I was talking about without me even knowing what it was and they were supper polite and helped me in every way they could love this store and would definitely come back