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November 2023 by Rhylei Wright
Do not book with this hotel! The pictures are different from the actual website when u get there looks like u could possibly be kidnapped and the smell was awful. They have terrible customer service all the way down to the manager. So save your money and do not book this location and because I expressed my concerns they only gave me half of my money back. I REPEAT DO NOT BOOK THIS NASTY RINKY DINKY INFESTED HOTEL
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October 2023 by Jan Humble
The hotels around this one seem nice, but this one seems shady. Our room was quite lacking. It was supposed to be wheelchair accessible, but it was barely accessible! My daughter had to stand up, which she doesn't do too well, to get the wheelchair into the room. Then in order to get her to the other side of the room, we had to move the desk chair clear across the room and then her wheelchair could barely fit between the desk and the bed. She also had trouble getting into the bathroom with her wheelchair.Speaking of the bed, it was horrible. We both hated it. It was hard as a rock and the pillows were terrible, too. The pillows had no support and were quite useless. We did not sleep well at all!I can't say anything about the breakfast because we left early and had breakfast at the activity we were there to attend.Usually, 2.5 star hotels are decent, but this one needs to be downgraded to a 1.5-2 star.
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October 2023 by Norma Hardman
The room we had was remodeled and so nice.The beds were very comfortable and the room was very clean.The location was right off the main interstate..great location with lots of stores and gas stations.I would stay here again .The manager Brian answered all of my questions without hesitation! ?
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October 2023 by ੭ु • Kαтωσмαη Lσνєѕιcк ೄೀ
Didn't see any drug use or bugs and my room was recently renovated. Most other rooms I passed by in any hallway were empty. For being so empty the management was stingy. I'm 7 months pregnant and like to eat my breakfast in little bits but they had a sign saying no food was to leave the breakfast area. They also made some lame brain excuse as to why they didn't have anything cold to drink at breakfast. Only coffee or the drinking fountain. Also front desk guy was being loud and argumentative over the phone to customers. From what I have heard they never give the deposit back, they always make up an excuse. I'm glad I'm leaving today and decided not to stay longer. Going to find a better place next time.
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October 2023 by Braydon Turner
Stayed here one night for Greenville Country Music Fest 23’ and location was great - it was in close proximity to CCNB Amphitheater. The lady at check in was friendly and helpful & the room smelt clean when we walked in but upon further investigation, there was a black hair in the “clean” sheets as well as a stain in the sheets that looked to appear as an old blood stain, bugs crawling around on the bathroom sink and the floor was extremely sticky for some reason. I left a pair of HeyDudes in the room after we had checked out (no big deal & realize it’s my fault 100%) but didn’t realize until the next morning after checkout & I figured I would call just to see if they were found & they were. However, after providing the room number we stayed in the man claimed they had just thrown them away because “they didn’t know they were mine?”… That to me, sounded to me as if they didn’t even clean the room to begin with if they “didn’t know” those shoes were mine. He apologized and said that he should’ve called me after we had checked out when the shoes were originally found. Again, no big deal & realize it’s my fault but still don’t understand how they just throw a pair of shoes away if they were found right after we had checked out. Hotel was not worth $158/night whatsoever & would not recommend anyone staying here unless it’s a LAST option like in my case.
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September 2023 by Veronica Bowman
Check in and out was easy, and the breakfast was decent. But our room had roaches, and smelled a little musty. We had to clean the microwave before we used it.
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July 2023 by Abeer Mustafa
Staff: Nice and friendly.Rooms: broken lamp and drawers, etc. We have notified the management, and they said they were renovating. The place has potential, but it's not kept well.Breakfast: basic, cereal, dry stuff, and coffee.Parking:convenient.The check-in and checkout process was easy.Rooms: Needs renovations and management said they are renovating.
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June 2023 by Rob Pittman
Very overpriced! I do not think the sheets had been changed, and there were South Carolina waterbugs in the room. The lamps were all disheveled, and generally it felt very unclean.The breakfast is over at 9:00 a.m., which was early for me since I was on West Coast time.
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June 2023 by Michelle
Felt completely unsafe. There was someone that seemed drugged outside and was rolling on the grass by the parking area and the place overall looked sketchy. The only positive thing was the location as it had some nice places nearby, but you might as well go to the other nearby hotels.
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June 2023 by Marion Poston
Manager don't know what he's doing trying to kick people out in the afternoon credit card went through and paid for the room manager told my boss to quiet down when he was just trying to make reservations motels in great except for the manager the manager is a dummy he needs to be
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June 2023 by Hoi Tatake
Was there with my wife as I had to be in the area for a business meeting and was completely dissapointed with the place. I found 3 roaches by the fridge area and there was black mold in the bathroom. The room had a weird smell too.
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May 2023 by Owen Westover
Where to start. Room 144. Stayed from late Friday 5/5/23 to Sunday 5/7/23.The first thing we noticed was a beeping sound that continued the entire stay.That was more troubling than the party bus that shared its music with us for about an hour as the driver took a vape break in the open doorway of the vehicle.TV was unplugged. Cable disconnected. Desk chair broken. There was a chair and no couch. Mattress completely worn out...dips in the middle. The bed was setup incorrectly leaving metal edges exposed in the side of the bed and the legs that should have supported the mattress not touching the floor. The final insult was finding a needle behind the nightstand. It had no covering so our cats were at risk the entire stayThe continental breakfast was of no valueThere was no cream cheese for the bagels. There was no butter or jelly for the toast.Waffles had a butter spray. For drinks they had regular and decaf coffee, some kind of nectar and apple juice. There was whole milk for the dry cereal. They offered instant oatmeal. They also had mini muffins.There were signs for 2 ice machines. Machine 1 was plugged in, connected and running but after trying several times I was never able to get any cubes. The second machine did not exist.I appreciate the fact that there were renovations going on. That was never the issue.I expect minor inconveniences with maintenance and upgrades.Would never stay here again and could not recommend. The only reason we stayed here is that Choice booking put us in a non pet friendly property at first and then rebooked us at this property. I hope Choice reads this and decides that they need to quality inspect this location.
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May 2023 by Amber Davis
I've stayed here before and service was great. Came in again today and service was awful. I left severely disappointed. Wasn't met with a smile or anything. New policies are as ridiculous as the new management. Don't waste your time, energy or money. Ain't worth the hassle.
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March 2023 by Casey Blount
This place is by far the worst hotel in Simpsonville SC,The palmetto Inn is just a little better than this place,rooms was dirty towels and wash cloths were as well!!! Soap and toilet tissue was in the room they checked me into,I asked for more wash cloths and towels,they didn't have any,said house keeping didn't wash any!! Well it definitely shows house keeping aren't doing their job so is management either!!! Paint coming off the walls ice machine not working,you name it,this definitely was a waste of money.....THE Name of This place Should Be CALLED BARLEY QUALITY INN AT BEST..
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March 2023 by Erik Dias
I love the hotel! It's very clean, and the staff is very friendly. I would definitely stay here again!
