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June 2023 by Chris B.
Great employees. Facilities are spacious and clean. Staff does the best they can in a difficult industry always with a smile on their faces.
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August 2021 by Irina N.
Everything with BOFA is call customer service, when you call them it's use the app. It's like they don't care! Alll of Bank of America is terrible! The corporation as a whole is not worth it.
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August 2021 by Matthew H.
I appreciate the friendliness of their staff, the facility is clean, and they have branches nationwide... but that's about it. Their accounts have steep charges if you don't meet their requirements for minimum balance & direct deposit (savings & checking). You only get so many transfers out of your accounts before you're charged. Their app is slow. And what is really fueling this review is a staff member failing to know/inform of a $200 signing deal with their signature credit card that only exists if you apply ONLINE. Since I applied in person at the branch, there is "no way to apply this promotion". This happened either due to 1. Lack of knowledge or 2. Not caring for the customer... both of which are less than desirable qualities for someone you trust with your money. I wish I had joined another bank or hung onto my old bank from up north.
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November 2018 by Amanda F.
If I could give this bank no stars I would. This company is absolutely horrible, please do not waste your time with this bank, the employees are less than helpful and the managers even more so. This bank steals your money and refuses to reverse or attend to the situation, in addition to holding your money for 90 days. So if you enjoy having your money stolen, no access to the money you worked hard for, and horrible interactions with the employees, this bank might actually be good for you.
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April 2017 by Shayna V.
Chris Barnett was extremely helpful today! He greeted me as soon as I walked in and answered all of my questions. My dad was adding me to his bank account from another bank of America location and Chris coordinated this and got all information/signatures faxed back and forth and set up properly. Bank was not overcrowded and there was also plenty of parking for a Friday mid-afternoon.
