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February 2024 by Ed Da Silva
Total Umproffetional, I called in asking for an appointment to do my taxes. A woman gasping on the phone, asked me to wait, after minutes the woman came back asking for my social security number, address, and my name. After she sees my last name she asked if I wanted a Spanish speaking person to deal with. I felt offended as she judged me by my last name to be a Spanish person, I don't speak Spanish I'm not Spanish. DaSilva is a portuguese name and even my portuguese is rusty. I have nothing against Spanish but Noone can judge others by the last name, it's so unprofessional and not right, there are lots of Chinese people with dasilva last name from Macau(China). I'm going to contact HRBlock management for this one.
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February 2024 by Haskell Beeks
Was easy to work with and gave better understanding than M&M
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February 2024 by Lily Romero
My taxes were done quickly, and i was given some amazing advice for next to help me next tax season!
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January 2024 by L S (Longsally)
Great service …when you get it. Last year, we waited 45 minutes past our scheduled time…this year…we are 30 minutes past and still waiting. They need to have less time slots so clients get attention and no one is waiting around that long with an appointment. Also, there is no receptionist so you walk in and wait for someone to stop doing work to acknowledge you which makes the process longer. The people are fabulous and the work great but if I have an appointment at 3, I don’t want to sit until 345 to see someone.
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April 2023 by Celeste Trott
My husband and I went in for a simple service. Agent was unprofessional, lacking in current and relevant tax laws and was out right rude to us. I had even pulled up a current law in the office as I was sitting there to show the agent that he was incorrect in what he was stating and his response was, ughhh well! We ended up leaving and not finishing what we needed to file. We were told that there would still be an office fee, we obliged, paid and left. I called back to speak with a manager over the incident, nothing, left messages, nothing. This location is poor in their customer service and I WOULD ABSOLUTELY NOT TRUST THEM TO GIVE YOU CORRECT OR CURRENT TAX INFORMATION. Do yourself a favor and find someone who wasn’t trained by corporate to do this 4 months out of the year. Sincerely disappointed! Only filled in the star because that’s what it took to get this to post.
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April 2023 by Guy Wilkins
Great Tax Service location for Simpsonville ✅?
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May 2022 by Deborah Dunlap
Mostly good...my agent is one of the best!!!
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April 2022 by Cynthia Lippy
We had a lot of things to review and handle due to doing tax returns for two deceased family members, as well as, our tax return and it was all handled in good manner.
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April 2022 by Riley Johnson
My tax return was completely wrong and I was going to owe more than necessary.
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April 2022 by Morganne Williams
We had an appointment. After waiting 30 minutes to be seen we were told it would cost $295 and we left. I'll use an online service.
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March 2022 by Rodrigo goncalves
I've always go there and work with Diane Petrice, she is awesome and does a quick and great job every time!
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June 2021 by Janine Poli
Diane is always helpful and available for questions. She goes above and beyond to make sure she is serving our family.
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June 2021 by Christy Medlin
I was given 3 different prices for my taxes!
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June 2021 by Michael Toth
The easiest way to get my taxes completed
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April 2021 by Ronald Lowery
She did everything in her power to help me.
