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December 2023 by Brian Vest
Suzi was great to work with. Couldnt be happier with how it turned out or the great experience!
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June 2023 by george buckley
I cannot say enough great things about Suzi at East Coast Granite in the Simpsonville office. She was unbelievably helpful in our kitchen/bathroom renovation. Even when we had to put her on hold due to some cabinet delivery issues she was right there when we had everything aligned. She didn't even miss a beat as if nothing ever went into a roughly 3–4-month hold. Suzi had our templating set-up instantly. The install also was on the schedule and was flawless. Suzi's insight and knowledge were extremely helpful throughout the process. She even recommended a countertop edge for our island that the fabricators didn't agree with. Told me that no one uses it and couldn't remember the last time they used. It really makes the island sand out from the rest of the kitchen. We will be renovating our Main Bathroom and Suzi will be the first person we contact for any aspect that East Coast and Suzi can assist with. I'll give Five stars but would give Twenty if possible!
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June 2023 by Madison Stephens
We had the best experience with east coast granite. Suzi was my sales agent and made everything so incredibly easy and was always available even in Sundays when I needed to ask a question. We had the counter tops put on and found out our cabinets were unlevel, I got them leveled two days later and suzi had the counter tops brought back in the very next day ! She has been WONDERFUL!! She gets a 10 star
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May 2023 by Sheri Whitmire Hoskins
Suzi was amazing to work with! I absolutely love my new countertops!
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May 2023 by R.D
We recently hired Eastcoast granite company to redo our kitchen countertops with Granite. After taking the time to pick out exactly what we wanted the salesman Paul was very helpful and got it ordered for us.The next step was we had two gentlemen come out to our home to measure templates for the countertops.Then came the day we were ready for the installation. They installed the countertops beautifully and they look fantastic. However, unfortunately, our entire backsplash was not measured correctly and was a half inch too short. At first we were told there was nothing that they could do because of an existing backsplash we were keeping and mentioned something about industry standards, which I didn’t understand. Obviously that answer was unacceptable and I received a phone call from the manager who then told me that they would be redoing the backsplash for us, but we would have to wait until they ordered more granite. It took over three weeks and I do have to say that I think the communication from this company is not very good. We were not notified or kept abreast of anything. Meanwhile, I did not have a finished kitchen because no one bothered to bolt my dishwasher back so when you open the door, it fell out of the counter. I was informed that someone would be sent over to fix it, but no one ever came.Then I was told by someone else at the company that that was not up to them and I would have to arrange to have that done myself.Finally we were contacted that they had received the new granite and our backsplash was ready to be installed. It was nice to get the job completed but of course it’s still not perfect and we have to accept it the way it is.I honestly was not going to post a review, but reviews are just that…they, are a way of sharing information with future customers!We don’t feel that this company had any valid explanation for why this mishap occurred. I was upset that it took weeks and weeks to finish it. I also felt that a few of the employees were rude.I will finish by saying that if you are looking to have a project like this done, consider looking elsewhere as you are shopping for the right company.
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March 2023 by Chris Ginger
Paul Tulkis, was very professional. He helped us decide on the color of granite, he also explained the process. He was always following up with us to ensure that everything was to our satisfaction. Thanks Paul
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March 2023 by James Brenyo
Paul was very responsive and patient with us. We thought we knew what we wanted but changed our mind several times. Throughout that process he was quite helpful.
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March 2023 by Tiffany Deluccia
We had a great experience with Paul at East Coast. Excellent communication, clear expectations, and a beautiful final product. They were even ahead of the promised schedule.
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March 2023 by Cathy butakis
I bought granite twice from EC. Suzie was my rep. She was awesome .I highly recommend her and East Coast..love my granite❤️
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March 2023 by Iurii Kurus
job is done as promised. everyone was professional. Thank you Paul Tulkis. highly recommend.
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March 2023 by Cord Gillions
Granite slab was cracked during installation and glued back together. Installers scratched my cabinet face and walls during installation. Installers left my four-inch backsplash at the factory and it has been 3 weeks since and I still do not have my backsplash installed. Installers left a one inch diameter piece of granite in my garbage disposal. The scheduler calls you between 2 and 4 PM the day before they plan to come out and install the granite. I’m disappointed and frustrated with my experience. East Coast granite was recommended to me by a friend and I recommend you stay away.
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March 2023 by Tom Pollina
East Coast Granite was great. Our sales rep Suzi did an awesome job helping with our granite install. She communicated every step for an easy install process. From Suzi to Serge to the install team we are very happy.
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March 2023 by Georgia Pelinsky
Great selection of quartz and granite! Terrific help and service particularly from Suzi Suloff!! If you are looking for new countertops, look no further than East Coast!
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March 2023 by Serhiy Potapenko
It was a great experience to work with Paul and his team. Very professional and helpful. They delivered a great product and met all promised milestones. Would recommend this place without any hesitation.
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March 2023 by David Hall
From beginning to end, Suzi made this experience not only comfortable but enjoyable. We are renovating a home from across the country and Suzi has gone above and beyond to accommodate our needs. She helped throughout the process of choosing the granite, sharing her experience and expertise as we had to choose over pictures. She was there for the install and sent pictures of the finished product and we couldn’t be happier! Thank you, Suzi and thank you West Coast Granite for your superb customer service and very fair and affordable prices. We will definitely be back for the next one! Sandy
