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October 2023 by Kristin Perkinson
Very helpful staff! My boys and I were unsure about which harness to purchase or how to put on our puppy, and the associate was very helpful. We also received advice on how to brush our Goldendoodle and which brush is best! We will be shopping here on regular basis!
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September 2023 by Linda Shew Wolf
Took my very nervous, large dog here to get his nails trimmed after a traumatic experience at his vet’s. He was so frightened and didn’t want to go in but the amazing team at Eartwise surrounded him with gentle but firm expertise and got him through it with flying colors. They really understand and love dogs. I’ll be bringing him back there for sure!g
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September 2023 by Carolyn Hurlbut
We were greeted immediately when we walked in and 2 associates came and offered to help us find the supplies we were looking for. Then a 3rd associate came and also helped answer our questions on grooming.We were very impressed with the friendliness and help we received!We will be back for our pet needs in the future!
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August 2023 by April Osteen
I cannot express enough at how happy I am to have found Earthwise grooming services! Nail trimming has always been a dreaded event for my two Cane Corso dogs! Because their nails are so thick, and because the 7 month old is a bit obnoxious (we’re working on it) and the 3 year old looks intimidating (he’s not, btw. He’s actually incredibly mellow, friendly, and would never hurt anyone) finding a groomer who can adequately trim their nails has been very challenging. And, I can never get them to remain still long enough to do them myself. Nor can I find an effective grinder that is powerful enough for their nails. But all of that is history because Earthwise took amazing care of my babies today! Their nails look amazing, and I know they feel so much better! I recommend them to everyone! We will definitely be regulars!
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August 2023 by Carodan Van Molina
The service was great, very nice and clean store with good quality products. Unfortunately my dog did not like the treats we bought and the frozen chicken bone broth smelled horrible so it looks like it was spoiled.
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August 2023 by Janet Elaine
I called with a few questions, regarding some products that my pet needed for a wound. I spoke with a gentleman on the phone, who took a decent amount of his own time and spoke with me about the best recommendations. He was so very kind and helpful. 10/10. Will be back for all of my pets future needs. Everyone made you feel very welcomed, upon entering the store. Love this place!
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August 2023 by Jessi Cyrulik
The customer service was great! They are ver knowledgeable on their products and what food can help your animal. I loved all the treats and bones they offered for the dogs at a reasonable price.
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August 2023 by Caroline Durango
I’m ashamed to say I’ve never been to EarthWise until today. I was blown away at the selection of fresh/frozen food, premium dry food (from dehydrated complete meals to air dried options to high end kibble varieties), high quality treats, and other goodies in the store. You won’t have to waste time sorting through the garbage and bottom-of-the-barrel foods here like you do at the big pet supply stores. It’s very obvious that they have curated their inventory with care. High quality pet foods are not cheap, especially not anymore, so their prices are on the higher end. It’s understandable and I didn’t expect otherwise. The staff was helpful and patient with me, despite the fact that I came to browse close to closing time today. One of them helped me choose a few samples because I wasn’t quite ready to commit to a new food, but I left with quite a few options to ruminate on! Thanks EarthWise. I’ll be back soon!
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August 2023 by Renee Lorys
I recently picked up a new toy for my dog, Sadie, at Earthwise Pet. It was a cow named Marge. Sweet Sadie instantly fell in love with Marge, in a way we had never seen her with a toy. She carried Marge everywhere and snuggled with Marge for every nap. Tragically, Sadie was diagnosed with an extremely aggressive cancer. We brought her home from the emergency vet, not knowing how much time we had left with her. But I knew I HAD to get her a new Marge (her Marge was well loved and had seen better days). I stopped by Earthwise Pet and as I pulled in the parking lot, I saw a young girl locking up as it was closing time. I ran to the door and asked if I could come in and buy just one thing! I was let in, no questions asked and I burst into tears and explained the situation. The staff was so, so caring and kind; they asked to see pictures of Sadie and offered such kind words. We lost Sadie the next day, but I am forever thankful that Earthwise Pet helped me bring joy to my sweet girl one last time.
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July 2023 by Chase Fincher
I'd recommend Alison's grooming services to anyone and everyone! I've known Alison since middle school, and her passion and care for animals has always stood out. Not only is she an amazing groomer, she's become one of the most knowledgeable people I know, and she was the first call I made when this stray pyrenees, now named Bear, showed up on our property. I know that no matter what, Alison would know exactly how to handle any situation that came her way. She's someone you can trust without a second thought about leaving you dog in her care.
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July 2023 by P Davis
As a small business owner I love supporting small businesses but not only that I love businesses that make you feel like you matter and are just a random consumer. This was the best experience I’ve had in a store in a long time. I much rather go here than any other pet store on the planet. Unfortunately, 5 stars is the more that I can give. I’d totally give this place 1 million if I could!!!!!!!
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June 2023 by Mugdha Shetge-Gallagher
We love Earthwise pet supply. They have high quality supplies. Vicki was very knowledgeable and helped us figure out what we needed to get for our new puppy. This will be the store we shop for our puppy !
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June 2023 by Amy Pascoe
Great selection of Blue Ridge Beef raw kitten food at reasonable prices and readily available. Great customer service and they patiently answered all of my questions. Very easy shopping experience, and I was pleased. Recommended!
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June 2023 by Doris Smith
This took place at Earthwise - Simpsonville, SCMost horrible place to take your pet. My Leggy was left with a terrible and painful grooming experience and no one would respond to my complaint. Was promised a call from Annie, but never received even after pictures sent. That tells me that the agency only wants your money. Shame on all of you and especially Katie who was the groomer. My Leggy was in pain and miserable until this day.I wasn't even offer any compensation even after sending pictures to the owner, Annie Promised a call which never happened. You All should be ashamed.June 3, 2023In response to my former post. I finally got a call from Annie. She was out due to personal business and didn't want to mix that with giving me her personal attention, she said after finally getting a call. The receptionist only told me, she'd (Annie) would call me on a certain day, which didn't happen (twice). The receptionist should have been honest. All-in-all, Annie was the most nicest understanding person I could ever spoken with about my pet. She saw the pictures I took and agreed that this should not have happened to my dog or anyone's pet. She took the time to let me know she cared, and honestly wanted to make things right by me and my pet. I appreciate that. Sometimes, all it takes is showing that you are a caring human being. The groomer Kate, never called or did anything to apologize to this day and was the cause of all the mess. Unfortunately, I think she was a beginner with no REAL experience of grooming. Thx to you Annie for your kindness and sincere concern.
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May 2023 by Julie Lyall
First time in, very friendly, knowledgeable staff. They had just what I needed for a new foster dog. Will definitely shop here again!