Petco is a business known for its friendly and professional staff. Customers have shared positive experiences with the staff, highlighting their helpfulness and product knowledge. The store manager assisted a customer in finding and assembling a cat carrier, showcasing a commitment to excellent service. One reviewer noted that the manager spent time trying to find a compatible collar for a customer, which was above normal service. Another employee, Liz, received praise for her exceptional customer service, providing detailed information and helpful suggestions while maintaining a positive and courteous attitude. Customers have found great deals and exciting items that made it onto their Christmas wishlists. The store offers a wide range of products for pets, including carriers, earbuds, makeup, perfume, clothes, sports items, and pet-related products such as leashes, doggy sweaters, and dog shoes. Additionally, Karlie was recognized for her outstanding grooming services for schnauzers, with easy online booking and excellent communication. Overall, Petco is described as a place where customers feel valued and appreciated.
Haley helped us get some new fish tonight. She was super sweet and helpful.
November 2024
Friendly staff, accessible products, good sales from time to time. Does not smell bad.
October 2024
Returned Petsafe collar after confirming it was not compatible with existing system. Manager spent time trying to find compatible collar but no luck. This was above normal service.