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March 2024 by Dave C.
AVOID ordering cabinets and countertops from Lowe's!! Cabinets came in damaged, with scratches, chips, drawers that didn't line up, and cabinets that weren't square. I contacted the store, and they blamed the manufacturer. Then they sent out touch-up paint and two new cabinets, without even asking, and weeks after the installer had finished. To boot, they dropped the second shipment at the store- so I had to go pickup instead of delivering. Countertops have been a nightmare. We were told 2 1/2-3 week turn around time after measurements. After 9 weeks, the day before install, they called and said there was an issue with color variations, and they had to reorder the materials! Contacted Lowe's, and they said to contact the installer- who we were already dealing with, and they are root of the issue. No help whatsoever. What's worse is they have you pay in full before install, so we cannot cancel and get our money back. Look elsewhere!! Horrible customer service and they blame everything on their contracted dealers and contractors. They take no responsibility for what they sell you. I will NEVER use them again on any projects.
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September 2023 by Ashley Dyar Ragle
great, friendly staff. wonderful experience.
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March 2023 by Brandy Harris
I love this store
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March 2023 by Greg Carver
Lowes in Seneca has all types of lumber, hardware and hinges, washers dryers refrigerators stoves water heaters heating and air accessories, lawn mowers hand tools electric tools chain link fencing electric fences landscaping materials and plants house plants garden plants materials to make raised garden beds and the offer curb service for call in and online orders
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March 2023 by Tim Tommy
Lowe's in Seneca. Purchased bales of hay. Lowe's must not trust their employees. Had to wait 10 to 15 minutes on someone that had a key, to unlock the lock for the guy to be able to unlock his lock. Why do you have cameras if it takes you so long to get to serving the customers. Thanks again Lowe's maybe this will help you to find a better way so you can trust your employees but the gentleman that helped me load the hay was quick and fast to where I did not have to wait any longer. Maybe the position should be given to him and the manager should take his position just a thought
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March 2023 by Shane Scott
My toy store.
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December 2022 by F W.
Bought a new Maytag washer that is a disaster. Was told I had 90 days to return or refund, no help from Lowe's store manager in Seneca S.C. or the Lowe's CEO to exchange. Buyer Beware on Lowe's appliance purchase - no support. I now have a Maytag where that has not worked for 2 months!!!! This is not a repair issue - I was sold a broken Maytag washer from day 1!!! Still no support from the Seneca Lowe's store or the Lowe's CEO. Unbelievable after 2 months I cant get a replacement Maytag washer. I am not asking for a refund just a replacement washer. Lowe's sure has changed on customer service!!!!!
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September 2022 by Frank S.
Terrible service. Very disorganized. Go into the store and try and find somebody to give you assistance! You never see a manager around ever and they only keep the self-serve registers open most of the time so you're forced to go through that line even if you don't want to use that service.
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March 2022 by Benjamin Jones
Where you go for hardware needs.
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March 2022 by eddie davis
Awesome ? people working there more places need to be as friendly like these guys and gals!!!!
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March 2022 by keith Watkins
Helpful
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March 2022 by Carlene Fickes
Took 2 and 1/2 hours to buy decking lumber
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February 2022 by Nosaj Rehsif
Friendly service, good selection
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November 2021 by stella b.
Most unprofessional, unreliable, ignorant people I have EVER dealt with! All the managers are definitely there TO GET A CHECK AND THAT'S it. IGNORANT IS GIVING THEM A COMPLIMENT!
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September 2021 by Danny G.
I paid $35 for the honor of having someone come out and give me a quote on shades for an outdoor kitchen. They said someone would call within 48 hrs to make an appointment. That was Friday; it's now Wednesday evening. I called customer service twice only to be sent to music and eventually cut off.
