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November 2023 by Wayne Smith
WF continues to go downhill when it comes to customer service.
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September 2023 by Kim Marie Smith
Love this bank. Was at a different bank where they were very rude!! They kept 60. Odd dollars I will NEVER GO BACK THERE. That was FAMILY TRUST THEY DID STUFF TO OTHER PEOPLE.
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February 2023 by Heidi Sides
Not helpful at all. Notary is never available. The bank teller only suggested I go to UPS for notary, even though it costs money at UPS. I asked when the notary would be available and teller just said “they’re booked up.” Have tried multiple times to have forms notarized and somehow the notary is never available.
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August 2022 by Daniel Crystal
Hrs on door said 6pm but that leaving at 5pm what's up with that
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May 2022 by Sherilyn Zaracena
I had deposited a money with them since may 2,2022 and until now it is not cleared which they promise to make it available by the coming Tuesday.when i came last Tuesday it was not available and they promised me again to go today and it is not available until tomorrow.This bank is full of promises that turned into lie.it was a very bad experience.
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March 2022 by Olivia Cogar
I would give a zero if I could. Came last Friday to see a banker, but system was down. Left my name and number and was told someone would call to make an an apt for me. No one called. Scheduled my own apt online for 11am Friday. Showed up at 10:50 said I had an apt and showed my confirmation. The banker, Karen, said someone will be with you shortly. The other banker, Renee, also said we’d be helped. At 11:05 Karen asked to see my confirmation AGAIN and said Renee would see me. You could visibly see that the bankers were going back and forth of would would see us. So Karen decided to leave for lunch and after Renee’s scheduled call she’d helped me. The manager knew the situation and never attempted to fix or help the situation. At 11:15 still not seen and no one spoke to me. Got up and left. My apt would of been simple and easy. Just needed my name changed because I got married. Just an apology would of gone a long way. I’ve been with Wells Fargo since 2006 and have never experienced service like this. Will never be back at this location.
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October 2021 by Britanny T.
This is my go to bank quite literally every time I need to do a quick pick up and shop this is it
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September 2021 by Suzie Q
Glad crypto is going to put banks like this out of business! Zero customer service.
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March 2021 by Michael Mitchell
I wish I could leave -starsI deposited a $6,750 check the teller put it in as $676.50Now I have to wait on them to fix it. The following MondayWouldn’t even give me the check back because the teller weNt to lunch before I could get back to the bank
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February 2021 by robert ward
My experience has gone from great to the worst. I’m begging to try and set up a business account with wells but it’s been 3 weeks and NOTHING yet! Wow! At least suggest a bank that is open to doing business or something!
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June 2020 by Pitty Pat Matt
Worst bank in the city.
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November 2019 by Ashley Fischer
Had a wonderful experience setting up a new account with Jonathan. Everyone at the bank was nice and they even stayed after closing to help me finish setting up my account.
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January 2019 by Justin Alderman
I went here waiting to get a certified check. I was 30 minutes early prior to the branch opening. Branch manager came to my car and ran me off because they had “opening proceduresâ€. I get it but he was sort of a j*** about it and what made it worse was he didn't even put out his cigarette before approaching my truck so now the entire inside my truck smells like cigarette smoke. I processed to go downtown and waited inside for them to open....hmmm!
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October 2018 by Pam Mullis
Went in this morning for work. Was treated like second class citizen. They are rude & do not try to apologize for it either. Based on my experience here...I would never do banking with them.
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July 2018 by Katie Lorow
Of all the locations in Rock Hill, this one is the worst. They're rude, keep you waiting too long and talk down to you. I prefer the other locations in town to this branch.
