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July 2023 by Lori Haskett
If you ever need to rent a truck or need a storage building these are the guys to see they’re the most reasonably priced,the truck I rented was very clean.Most of all they take time out for you they are very nice and very helpful I highly recommend them!
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October 2022 by james andrews
Some of the workers there are kind of rude and lazy
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August 2022 by VIRGIL SHELTON II
Not sure why uhaul would not have navigation, or at least a cell phone holder.. ?♂️
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June 2022 by Cheyanne Williams
This location offers some storage as well and I rent a unit from them. The past two months their system has been wonky with my card when nothing has been wrong. HOWEVER, I spoke with Charles both times and he was fantastic. He kept his cool and was very respectful, even with an angry customer when she found out she had late fees ? I felt so bad being angry talking to him because he is so kind and he took care of the problem. Thank god he works here!
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June 2022 by Ashley Robertson
Excilent customer service
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December 2021 by Randall Deighan
We came in on last minute notice in need of a truck for our company. We talked with Greta, Amanda, and Manzey. The whole staff went above and beyond in finding us the right truck for the BEST price. Whenever our company requires another truck, this is the place we will go.
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September 2021 by Dee Hemphill
There was no one at the front when my mom went in and then when the person came up front finally and my mother was talking to another customer he thought it was okay for him to interject and say it wasn’t his job to stay up front and wait on people to come. After the customer said sorry to my mother the employee decided to say he wasn’t. It would have been two stars if after we dropped the truck off he didn’t say he was going to charge $25 for gas when we used about a quarter of a tank.
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July 2021 by Olivia B.
I chose a storage location and truck pick-up location that were both within 3 miles of my apartment that I was moving out of. I got receipt confirmation with the addresses of both locations being where I chose. Picking up the truck was not much of a problem however if you're able to I recommend in-person pickup over mobile pickup. I had to get it after business hours and the process of getting approved online to take the truck was a hassle. However, the main issue was when I arrived to the storage location that I chose and they did not have a unit for me. Instead, they sent me to a different location nearly 20 miles from my apartment and the truck pickup location. Because of this, one hour of my three hour limit with the truck was spent driving. I had to drive 40 miles further than expected, and they charge 99 cents per mile. And on top of all that the employees at both storage facilities I went to were incredibly rude. I would recommend trying somewhere cheaper with better customer service before settling for them. I have seen Facebook posts from other people moving in Columbia who had similar issues with arriving to U-Haul and not receiving the services they signed up for.
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November 2020 by L. Smith
Very neat and clean place. Indoor storage very nice!
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May 2020 by Drew Rocca
Amanda was amazing. She was informative and helpful. I had movers not show up and she was still helpful and positive to make my move possible and smooth. Thank you and she deserves a raise. Don’t use Wootens moving service David and Keyon never showed up after they told me to pay them cash instead of using u haul.
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April 2020 by hey howareyou
Moving from out of town during this time gave me extreme aniexty. Amanda met me as i pulled into the lot and took care of all of my uhaul needs without any issues.
