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July 2022 by Eve Madison
Literally could not ask for a better shop - I've been going here forever, this shop is on the second car of mine that they service. I started having some issues, some to find out it may have been noticed and ignored (and therefore exacerbated) by a previous employee who had serviced my car there months ago. - New shop management owned up to the issue, and fixed the problem. No worries though, they also mentioned that employee also no longer works there. - I've gone to this shop for literally years, but now I know I can keep going back and get great service from people who put HONESTY first!
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July 2022 by Hannah Price
Rodney was very kind, knowledgeable, and friendly. He made me feel like he was on my side and dedicated to helping me fix my problem, and not trying to sell me anything I didn’t need. I will definitely be back for my next tire replacement and I highly recommend everyone to request him!
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June 2022 by Rylee Hamblin
I needed an oil change and I needed coffee, so the location is perfect LOL! I'd never heard anything about Mr. Tire Auto Service Centers prior to stopping in that day, but my experience exceeded all expectations. Rodney was very kind and explained all of my options to me in a clear way. I wasn't pressured into "paying up" for anything, which I found VERY refreshing. I'll definitely be getting my oil changes done here from now on. Overall, I was a walk-in and I'd say the whole process was 30-45 minutes.
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June 2022 by Zlatko Gospojevic
Not helpful at all . I brought the tire stranded on highway and guy told me that this leak can not be fixed over existing patch ,claiming some law or company regulations. He didn't even look at the tire. Bad for business, needs better management.
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June 2022 by Leila Vitale
Rodney and Justin were great! Quick to help, pleasant, and I appreciate them!
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April 2022 by Chris Gorka
Great shop, employees were nice and informative. I will be back again. Car drives true now, I'm ready for my big trip!
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April 2022 by Kyle Prosperi
I have bought 4 tires from this place, had my brakes done and today i went in to check if my alignment needs to be checked and mike told me because i wasn’t going to get it done there that he wont do it but yet i was paying for an oil change and my tires to be weighted properly, mike is a jackass do not go here
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February 2022 by Maura M.
I called Mr tires and the phone was answered by Mr Mike . I told him about my tire sensor and that I had one and needed it put on. He gave me a price and said come on in. I was taken care of . Mr Mike was very nice. Hurrah for Hollywood ! Thank you . I will be coming here from now on. Great service.
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February 2022 by Ashlyn Williams
Came in this morning due to a severely flat tire. Was the first one there right when they opened. They got me in and out within an hour. Didn’t hassle me about paying for things I didn’t need and gave me the best priced tire they had. Highly recommend!
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January 2022 by Natalie Mills
Mr. Mike is very rude!! I agree with the previous customers. He told me come in and have a seat I’m number three. Than ask me was a ticket put in 45 min laters. I explain to him no he told me to have a seat and his response was I didn’t tell you to sit there all day. Very disrespectful!!! I would not recommend this tire shop even if it’s the only person open on Sundays. Worst experience ever and poor customer services. Bathroom is disgusting. ?
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December 2021 by Crystal McLaughlin
The company did a great job and worked with my schedule. This is why I keep coming back.
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December 2021 by Dennis B.
My rental vehicle had a leaky tire. The rental company sent me here. They identified the leaky tire and immediately replaced it
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November 2021 by Jaidyn Brown
I didn’t even get to the point of receiving a service. I called to simply ask a question first and the person was so rude. My question was if a tire I owned would fit my car and the person was extremely dry and didn’t actually answer my question. At the end of the call, I responded with “ Okay, thank you” and they just hung up in my face without even saying a word.
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November 2021 by David S.
My most recent trip to Mr. Tire on Celanese Road in Rock Hill is by far the worst experience I've had over there. I had to talk to the manager 3 times because the mechanic did not top off fluids that needed to be topped off (by the way, this is the 3rd visit that I had to check behind them to make sure they top off fluids). In addition to the fluids, the mechanic didn't adjust the tire pressure even though the tire pressure indicator was on and also lost my tire valve cap. -be sure to check behind these guys!
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September 2021 by David Mickel
Great Customer service. Mike was excellent. They got me in and out after visiting 4 other tire shops that basically turned me away at the door. Highly recommended