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September 2023 by Austin Pittman (D.)
I am at my wits end with this location. Most times when I have came here to eat, the doors are locked. There’s been times I have came during business hours and the location not be open. Today, the reason for not being open is due to staff shortages according to the sign on the door.I understand staffing shortages, and my frustration isn’t towards the staff there, moreso the franchisee.The reason why you cannot retain staff is due to the pay. I know this because I worked at this exact location close to 2 years ago and we were still having staffing issues. I can understand why, because we were all being paid $8-10. You cannot survive off of that.Do better. Pay more. You will have more active staff.
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April 2023 by Austin Vess
apparently they can’t read. be careful if you order your food online.
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April 2023 by Matthew Leininger
Ordered online waited 30 mins and when I arrived waited another 40 minutes!!! Don't waste your time coming here cause they are not interested in working!
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February 2023 by Barb K
Food was okay. My bread was hard & andI had to break some of it off so I could eat it. The workers seem to be very annoyed even when my friend & I tried to speak to them & try to be positive. Oh & both doors were LOCKED when we arrived - we were about to drive away when a customer from inside opened the door for us. A little weird cuz how did both doors get accidentally locked during business hours? Should've gone somewhere else.
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February 2023 by Carla G
Went to subway because I had a coupon and was craving the Ultimate Meatball sub. I clearly stated what I wanted and the she still got it wrong. She did offer to remake it but there was a long line of people on their lunch. Reluctantly, I kept it. I will not be returning.3 years later…Again went to Subway because of the BOGO foot long subs when you order via the app or online. I ordered The Boss for myself and the Turkey Cali Club for my daughter. She really enjoyed her sub but I wasn’t a fan of the boss because I didn’t like the cheese and the meatballs didn’t have enough sauce on them. I returned today to get the Turkey Cali Club. I love avocados and I was looking forward to it. When I took the sub out of the bag at home, I knew something was missing because of how lightweight the sub felt. Upon unwrapping it, I immediately noticed there was no smashed avocado on either sub. I returned to the store to request freshly made subs only to be told they were out of avocados. I actually said “guacamole” and the employee said they were out. I wasn’t informed they were out when I picked up my order and it did not specify it online. I simply asked for a refund. She asked me how much was it. ? I paused because I couldn’t believe she was asking me. I wasn’t given a receipt. So I didn’t remember the exact amount. She actually found the receipt beside the cash register And handed me cash. Ugh! So annoyed! But I still wanted that Turkey Cali with smashed avocado. I went to a different location and was met with more disappointment before I got out of the car…See review for Cherry Rd. Location
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February 2023 by Joe Mamma
I'd rate it better if I ever had the opportunity to try this location. This was my second attempt both of which resulted in failure due to advertised hours of operation and actual hours of operation differing from one another....
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December 2022 by Marvin Oliver
Today 12/20/2022 stop by subway in Rock Hill SC, off celanese road nice clean place, order foot long sub, no issues, no problems ?
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December 2022 by Jeff
My wife and I came to this subway for dinner on march 08, 2022. We expected our normal subway when we arrived unfortunately we left extremely disgusted. When we started our order a someone on the counter was bleeding on the counter showing it around like it was a joke. When it finally came time to add to our sandwiches, i had to get a replacement paper. The entire working block was covered in old lettuce, condiments and tomatoes. This is the worst subway experience by far. .5 out of 5 for us. Will not be coming back! Good luck. I hope your business improves.
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December 2022 by Lachelle D.
Employees were late to open,didn't want to answer the door and continued to ignore my presence, horrible customer service. When I asked when they will be able to service me no time was given.
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December 2022 by D T
I hate to give bad reviews but this place has gone downhill this year. The staff make you feel as if they are very irritated with you just to make your order...which they careless slap together with a look of disdain. It's like this every time I go now so I'm gonna have to switch to a different location.
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November 2022 by Barbie Burkett
Staff is horrible, place is nasty. It's the same 2 females working every time I go in. Not sure who owns this subway, but you should really look into this.
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October 2022 by Wendy Montes
Very racist people right here This Lady and the other lady too Treat Me Like pigPlease don’t go on this locationI was talking with other people and they say this happened multiple times they got mad when people go into the bathrooms
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October 2022 by Jeff N
My wife and I came to this subway for dinner on march 08, 2022. We expected our normal subway when we arrived unfortunately we left extremely disgusted. When we started our order a someone on the counter was bleeding on the counter showing it around like it was a joke. When it finally came time to add to our sandwiches, i had to get a replacement paper. The entire working block was covered in old lettuce, condiments and tomatoes. This is the worst subway experience by far. .5 out of 5 for us. Will not be coming back! Good luck. I hope your business improves.
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September 2022 by Angela McVay
Staff was nice and pleasant to a very hungry customer. Lol. I had the meatball parm made with provolone cheese and toasted. Yeah. It hit the spot with some harvest chips. Always get a large cup and make a Arnold Palmer drink-Priceless.
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August 2022 by Mike Sharp
Horrible, can't give negative stars. Sandwich was slapped together cookies burnt. Horrible customer service. Don't recommend. Happy to speak to management if you like!
