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February 2024 by YellaLadii Sumter
Favorite
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February 2024 by sekari's feely favorites
Nice & Friendly. I love my nail tech when I get a Pedicure.
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October 2023 by Ana Smelser
Poor communication, depends who's working on your feet you get a quality of service. I came back because the last time I got an excellent pedicure and today it was under my expectations.
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October 2023 by Calandra Jackson
I like the way Cindy does my toenails but I don’t like the way they talk about people and it obvious that they are doing it because when the person they have talked to or refuse service to they start speaking their own language and then they laughThere is no need to talk about people when they already don’t have many customers like they use to haveThey’re attitudes are not right and you customers know thisThey do good work but they are losing customers because of the lack of professionalismService: Pedicure
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August 2023 by Briana McLean
I did not appreciate how I was treated at my visit today, I was not greeted properly and I was spoken to with a rough attitude when i asked about the wait time, I work with people all day so i am aware of how customers should be treated, I left because I didn’t appreciate how i was handled at all. I didn’t feel like I was valued as a customer and my time was definitely not valued.
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February 2023 by erin wilks
DO NOT GO HEREStar nails has poor customer service, the old lady has a very RUDE attitude. The make very unnecessary charges for the “price” of your nails. All workers charge differently and FREELY. my nails(acrylic) are ALL currently cracking, they were poorly done & RUSHED. IF I COULD GIVE 0 STARS I WOULD.
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December 2022 by Tigsadiamondforreal Or Tiggy
My issue is I came to the shop this morning at 9 am trying to be the first in line at 930 as it states on the website and the worker informed that they opened at 10 but I could sit. There was another lady that walked up as I was waiting and she took the lady before me.Perhaps she had an appointment. I just didn’t appreciate the fact that you have something online that’s not valid and you disregard it telling Me the sign is what you go by.Service: Nail designs
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December 2022 by Constanza Cowell
They don't know quality of customer service.I will not come back.
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August 2022 by jed ob1
I took my daughter there to get a manicure and pedicure it was price was right...
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July 2022 by Rosalind Cook
I went in waited over two hours with my daughter. I was overlooked as other people came in twice. I've been going here for several years but I will never come here again! Taken my business elsewhere. And yes I said something to them!Service: Acrylic nails
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May 2022 by Mary Martinez
The older short lady with short hair was so rude she cut me several times and she was very rough and when I would pull my hand back from the cuts she would get mad I have never had such horrible service while I'm getting my nails done in my life and I don't know why she treated me the way she did from the very beginning maybe because I am Hispanic I don't know however I do not recommend to get your nails done with her then I asked for another person to come and help because she was so mad then she wanted payment when she realized I was mad I told her I will pay her when she is done. A younger lady was much nicer much less rough however the older lady was so upset and she didn't even finish filing down. I'm so sad and disappointedService: Acrylic nails
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May 2022 by Ty Hall
Went there one Saturday morning at 9:30(opening time) for one broke nail that was done by the guy. Only one person was there on time & she was assisting someone else so she asked me to wait. About 9:45 the guy & another worker came in and asked what I needed. I replied just this one nail fixed. They made me wait because they said they had a 10:00 appointment. I was like ok so you can’t fix one nail in 15 minutes. I waited patiently and sure enough that 10:00 appointment was late so they just sat there talking amongst themselves. I waited about 10 more minutes, still nothing. I end up leaving along with my 9 months of business with them. Found another nail salon & I’m so happy ?Services: Eyelash extensions
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May 2022 by S. Faith Austin
I’ve been coming to star nails since I moved to Rock Hill in 2015 & I’ve never had a problem until today. I showed up first thing when they opened for a pedicure and was quickly informed that they were busy with appointments that morning which I had no problem with. I told the lady that I would just stop by later on hoping it wouldn’t be as busy. Before leaving I wanted to look at polish colors so I’d know exactly what color I’d want when I returned but instead I was yelled at and told to leave the salon because I couldn’t look at polishes!! I was so confused, I didn’t even touch anything, just looked! The woman was extremely rude. I’ve never had any problems with any other technicians before but I would DEFINITELY never return to her for a service again. I’m not sure of her name but she’s an older woman with glassesService: Pedicures
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April 2022 by Donna B.
4/25/2022 I got a pedicure with my daughter last Saturday. I payed $80.00, I called and let them know my polish was coming off my toes. I told them I didn't understand what they where saying. The owner got upset. I have been a customer since day one. They wanted to send me out with two different colors on my toe. They threatened to call the police, tell me not to come back in their shop again . The man was so rude. They wanted to fight me. Please stay away. They are not professional . stay away Please
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December 2021 by Bella4life
the old lady with glasses did my nails. horribly. i told her long nails and she cut them way to short. then i nicely asked her to fix it before she put the acrylic on and she rudely said “i ask you and you say yes”. then she didn’t do the design right also was very rough. do not recommend.Services: Nail art
