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January 2024 by Atalaya Perkins
My daughter had her car towed to Speedee Christmas Eve after a breakdown, they were getting ready to close but allowed her to leave car and would inspect first thing Tuesday after Christmas. We received a call before 9am with devastating news that the previous shop had botched her oil change and blew her motor. The manager Ian was kind enough to take photos and document so that we could call the previous shop. If we didn't have those photos and documentation she would have been out of luck. Needless to say her car is being repaired at no cost to her. Thank you Ian for the attention to detail and gracious service.2ndly they did my oil change and discovered I had a leak. At first look Ian thought I had major damage and before doing anything he gave me all my options instead of doing needless work. We went with the option of a deeper look where he discovered the issue was not as bad as we thought. He was thorough and even took the time to show and explain to me what was going on and what needed to be done. I'm sure it took his time away from others but he took care of fixing my oil leak, tuneup, and even going the extra step placing a dye in to make sure there were no other leaks. This was a great experience and I would recommend them anytime! Thanks to all the staff as well
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January 2024 by Aiyana Flowers
Ian Ian Ian!!!! He was able to help identify the problem of my car, although it could not be fixed there (different reasons). Ian could see my oil filter had been loose. Thank you so much! Without your quick thinking and expertise, I would not have a car. You and your employees will have our business for years to come.
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December 2023 by Mitchell Wayne
Great customer service and keen knowledge ?? I highly recommend visiting this place don't go to take 25000 minutes because they do not know what they're doing this place there on the spot like Johnny LOL but for real they are great and I will be back.
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December 2023 by Thunda Bawlt
I came in there for a break job and oil change. I had a coupon that they wouldn’t honor. The mechanic, Lane, said it was already applied to the invoice but it wasn’t. He just lied straight out. I just got the coupon in the mail. I wouldn’t trust this place at all and will never go back. It’s no where at all on my invoice. Don’t trust these people.
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October 2023 by Women Of Purpose With Power
Great people and very fast ! Ian definitely made me feel that my current situation with my vehicle was important and didn’t hesitate with helping meService: Brakes
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September 2023 by Sheree Vassey
PLEASE READ AND BEWARE!!!!Had to get new brakes and rotors last Sept 5th, paid almost 600 dollars which i thought was absurd, and exactly 1 yr and 5 days later brakes are squealing. Called and spoke to the manager Ian and was told ..sorry. you're warranty expired 5 days ago. I was floored. I asked him how they were already gone and was told the old managers, who by the way had all fired according to Ian, ordered the wrong pads. I then proceeded to ask how this was my fault? He simply said sorry , there's nothing I can do! When asked how he couldn't back up a product from his company when it was definitely not my fault, again, sorry, nothing I can do. Asked to speak to his manager who is the franchise owner, and was then told sorry, he's on vacation until next week. Called speedy corporate, was told it was actually Midas I would have to call. But the lady said, yea we get a lot of complaints from this store but unfortunately we are not affiliated with themThen Called Midas corporate, spoke to Rose and told her the complaint, who then gave me direct corporate number. Now I called corporate direct and after explaining again for the 3rd time was told it would be up to 72 hours for someone to call me back. To say I am angry beyond words. So my husband can't work all week because he has no brakes and we have to wait 3 days just for a call back??? Sorry, we will take it elsewhere and lesson learned...pls do not do business with this company, you will surely pay for it over and over and them some.....shame on you guys....UPDATE....took the truck to another shop...900 dollars later, found out they never put new rotors on. Original rotors were still on there...will be reporting to the BBB...
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August 2023 by Lynn Youngblood
We had a wonderful experience! Ian Rouse & his co-worker were very attentive, courteous and respectful. They were thorough in checking everything, including the tires & wipers. They were knowledgeable about the vehicle and very informative. The pricing was as impressive as the service. We are more than satisfied & highly recommend their services.
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August 2023 by Deborah Colmery
I would highly recommend Ian for all your automotive needs, very honest and trustworthy for the alone he should get 10 stars for not being a ripoff , he knows his way around your engine and explains everything!!! Rock Hill and Fort Mill give him a try !!!
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July 2023 by Shani
The oil changes I've had in the past here were great?,but the oil change I had last month made me upset. About 4 or 5 of the workers just standing by my car all under my hood and talking to one another for a long period of time. The mileage was also written down wrong. Almost 4,000 miles less, then it actually was on the day of my service. It was by far the longest oil changed I've ever had.?
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June 2023 by Faye Mclean
My car started making an awful noise & spun out twice in one month. I came for an oil change and alignment but was shown that my vehicle was about to fall apart right under my nose. They walked me around the perimeter of my car to show me exactly what was wrong instead of overwhelming me with information & pressuring me into unnecessary repairs like most shops would. When I told them the budget I was working with, they bent over backwards to work with me & gave me amazing options to make sure I could continue driving safely. I can’t rave enough about this business or it’s employees, especially Ian and Cooper! They’re all knowledgeable, kind, & want to help. They’re good at explaining what’s wrong with your vehicle in a way that’s easy to digest, especially if you don’t know much about cars. They don’t hound you to upsell, they just recommend what will keep you safe on the road & get you where you need to go in one piece!
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June 2023 by Alexandra Miller
The guys there are amazing!!! Best mechanics ever who took exceptional care of my older model car extensive repairs and got me back on the road driving happy! The only mechanics I trust with my car! And Ian is awesome!
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May 2023 by Cindy Chesney
We had a great experience. They got us right in for a tuneup and oil change. They explained everything and the customer service was excellent.Services: Auto engine diagnostic
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April 2023 by katherine sipes
Everyone working was super helpful and friendly. They completed my oil change and even used one that they said was better and cheaper! Also Ian Rouse was very helpful in showing me how to work some of the mechanics on my BMW. Thanks!Service: Oil change
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April 2023 by Tatanish M. Campbell
Ian went FAR AND BEYOND to get my brakes right. Honored the warranty and was HONEST. Lets normalize companies NOT taking advantage of women who need repairs! I amFOREVER grateful!Service: Brakes
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April 2023 by Erin Roberts
The team was very polite and professional. They completed my oil change quickly and had me back on the road in no time. There was also a coupon on their website for $7 off the oil change. I will definitely be back.Service: Oil change