Shoe Dept. Encore is a family-friendly footwear store offering brand-name shoes, the latest trends, handbags, and accessories at affordable prices for women, men, and kids. It carries well-known brands and offers shoes in extended sizes and wide widths. The store has a good layout with large stores providing plenty of room to shop. Customer experiences with service vary. Many employees are described as very nice, pleasant, and helpful, assisting with finding fits, checkout, and returns. However, some reviews note instances of unhelpful staff and confusion over policies, advising customers to be aware of the return policy. The store will assist with replacements for defective items.
A shoe store in the mall in Rock Hill. Friendly people and shoes.
May 2024
I bought 4 pairs of shoes in a very good price. The sales ladies were kind and supportive. Nice place.
December 2023
Nice shoes for decent price. I always get my work books from Shoe Dept. every year. This time my boots weren’t waterproof when they said they were. I took them back and they helped me find a replacement pair and swapped them out. The employees were very nice and helpful.
