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November 2023 by Sundari Muhammad
I have literally called them for the past week and a half earlier in the month for the referral that was sent a few months ago that I had forgotten about and no call back, no answer. I called 13 times as soon as they opened and left a message and heard nothing back. I decided it may be better if I just went to pick up my diapers.I had a referral sent over from Palmetto women's center again last Monday (Nov. 13th) and was told, I can go and pick up the diapers. I went in this morning to do just that and was told that I needed to fill out a few forms and I needed my I.D. After giving the woman at the desk what she had asked for she asked for my 4 children's birth certificates or medicaid cards. I asked why, due to the fact I just needed the diapers for the referral that had already been sent over for my youngest daughter she was the only one eligible to get the diapers. I told I didn't have it and was expecting to just come and get the diapers from the referral that was sent over. She told me I could bring it next month when I came to get more diapers. Then she said I could sit down (mind you, I had already been there for an unexpected 25 minutes). I asked sit down for what and again told her that I thought I was just coming to pick up the diapers and she told me there was a process. I told her I had to leave and could not sit down for any longer, I wasn't expecting to be there for 30 mins. Then I left and called the women's center and asked was that apart of the process. They let me know they were not aware of the process at the salvation army, but would call me back and update me. I ended up calling them back about 5 hrs later after not hearing anything back and the desk rep said she would call and told me that the lady at the Salvation army said she went to grab the diapers, but when she came back I had left. Such a Liar and for what? This is not what I was expecting and actually feel that it would save me time and stress to just buy my own diapers. IF YOU HAVE TIME TO DEAL WITH LIARS AND HAVE TIME TO WASTE DEFINITELY COME HERE. If not, I would suggest finding other resources or just buying them yourself if possible.
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November 2023 by Karen S.
I was first told they help with rent and utilities. Then the lady said that no help with rent just utilities. Told her my water was turned off. I was told can’t help with that only if it’s not turned off so it’s fine if you have no water. Then she asked if my lights was ok. They can only help if it’s 30 days behind can’t help you then she hung up. No help will be homeless .
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October 2023 by ThaGolden Goddesss
I was told to call in on Mondays...I start my calls around 8:50 until 9:54 and it's an Automated service...it say keep calling until someone answers for assistance...at 954 it says voicemail and appointments were all full to call again the next monday.. I'm confused because how do you even get someone online...those say they want to help then act like they don't or give you a hard time...I even went up there and was very polite I spoke to them said good morning they said nothing back also held the door open and the lady walked right over me...she act as if she was annoyed with me even asking about how the program
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September 2023 by Alexandra Miller
The staff is friendly but they never seem to have any funds to help you and the food from food pantry is often stale and over expired.
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June 2023 by Vanessa Lauren
Such sweet people straight from heaven ready to help anyone in need. I'm forever grateful they helped me in my time of need!
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February 2023 by Traveller's Way
Great place for donations
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April 2022 by Barbara Collins
Went in with a friend to help with bills: he broke 6 ribs & collarbone - out of work - 60 yr old...since there was no rent contract - no payment was made; he needed help & they didn't help him!!!
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April 2022 by Sandra Buell
Went for the Food Bank. Such wonderful people!!
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December 2021 by Donny Dixon
Love the way the receptionist greet and make sure that you are accommodated!
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October 2021 by jesse burrows (whitesoxfalife)
Needed a place to shower during my adventure and found it here.
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July 2021 by Khayla 9500
I was cheated out of assistance with this company. Was on time for my appointment, brought in all necessary paperwork. Was told I would get a call back regarding a decision. I wasn’t notified by the email given and their response was we called your number, but it was some crazy business that answered. Completely false! I received no email nor a call. She reads off an email I DID NOT give her. I even have proof of correct email given from sent bank statements. When I was there, I was told to be patient as there was a waiting list. They try to make it seem like they reached out saying you are approved when in actuality I got NOTHING! Then they gaslight you about not contacting them and that they cannot help. Wasn’t until I called back that I was told I needed ADDITIONAL receipts and such smh. But I was “approved” though …..??
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March 2021 by tytravious wylie
They help families out alot
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February 2020 by Margaret Allen
I used to work they and they are great!
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January 2020 by david myrick
Great deals. Helpful people
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December 2019 by Kayla Bug
not complain by any means about getting Christmas for my youngins for that I am highly greatful but I have 2 disc in my back that causes crippling pain... yesterday y'all had called me to tell me to be at y'all's office by 10 to pick up my card cause my appointment for the other place was at 1030 so when I get to the elks club I was told I had to be back at y'all office at 130 cause I wasn't on a list to receive my angel tree gifts...so I arrived back at y'all this office at 1:30 only to be informed that I don't have to pick up my angel gifts until next Tuesday the 17th..with all of this being said it is very challenging for me to ride in a car and do a lot of walking in this condition...if I wasn't desperate for my youngins to have at least a little bit of Christmas...I wouldn't have came back the second time...thank y'all
