-
March 2024 by Ashley Hall
If I could leave 0 stars I would. I had a 9:30am appointment for windshield replacement. I scheduled it a week in advance. I dropped my car off at 9am and they called me at 1:30pm to say it would be done in 45 mins. Showed up an hour later and they hadn’t even touched my car! Don’t waste your money. Huge ripoff and terrible customer service.
-
March 2024 by Katrina Boozer
Excellent Customer Service!!!I am from Rock Hill but I move to Greenville SC,I had to drive back to my hometown because Greenville couldn’t do my camera because of my rims!!!Let me tell you this sometimes it is better to ask questions and do your homework before you spend money !!They did it all !!!Thank you so much!!!
-
March 2024 by Skylin Megas
Trash custermer service.. when i call dont force me to use a stupid computer why have a damn call number in the first place
-
March 2024 by Heather Adams
Very easy to deal with. Dropped my vehicle off, they grabbed it right away and called me when it was done and ready for pick up. Would recommend!
-
March 2024 by Lori Lindsey
Helpful,efficient, professional..won't use anyone else. Thankyou so much
-
February 2024 by Connie Cetina
Today we had an issue with chip damage to windshield and being here from out of state we went to rock hill location your front desk receptionist was the best she put us as ease and helped to make sure everything was set up for us when we get back to Ohio. I can’t thank her enough you should be proud to have her in your team
-
January 2024 by Christopher GROOMS
The young lady who works the front desk is very nice as a person as well as an employee. SafeLite is fortunate to have her. Good people there… I recommend these guys all day for windshield work.
-
December 2023 by William Tellado
The attention and service is wonderful.When the job is done the front desk will inform you on what to do, plus email and text messages, they are A1 Plus
-
November 2023 by Lisa Hatcher
My first tech came out and he dented my chrome side of my windowsill and never reported it his name was Donald. He was rude from the start and Safelite did not take any responsibility. Finally later that week a different tech came out and his name was Nicholas. He was nice and he also said that it looked like someone didn't know what they were doing. I told him about Donald. Donald stripped the rubber piece that was attached to the chrome piece. I wouldn't recommend this service and hope I never have to use them again.
-
September 2023 by Amanda
First time here. At first the desk clerk was nice. Then as i approached her with an issue about the technician being rude and very UN friendly, she acted as if i were the enemy instead of a customer! She didn't have anything to say about the issue only looked and rolled her eyes with a smirk. Very disappointed with this being my first time here
-
August 2023 by christina blocker
My appointment was canceled and rescheduled day off because the technician called out sick last minute, second appointment my technician dropped the windshield and had make another appointment. Third appointment they forgot to attach my rear view mirror to the the windshield. They came out a fourth time just glad it’s now all finally done.
-
August 2023 by Sally E
Excellent service, quick repair, wonderful employees. Respectful and helpful to every customer that came in the door
-
July 2023 by Fallon Sparx
Great employees. I had to have my windshield replaced. I dropped it off and picked it up the same day. I would complain about the cost but everyone knows that costs have gone up since Covid. I am happy with the results and having a well known company take care of my windshield is a plus. No hassles, no price difference from my internet quote and they guarantee their work. All equals peace of mind for me. Thank you Safelite AutoGlass!
-
June 2023 by Bearded Keefer
Shoutout to John, came to my residence to replace my windshield on my 19 Jeep wrangler. Very professional and knowledgeable , by far the best representation from any company I have seen in a long time. Thank you for the wonderful experience John.
-
June 2023 by Carey Haselden
Markie is the person who helped me. He made it very easy! They worked with my insurance and I did not have to work directly with them. They came to my work and it took about an hour to complete. I was able to stay clocked in and not have leave work to get this done.
