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January 2024 by mt
Autobell Car Wash in Rock Hill off of Celanese Road deserves every bit of this glowing five-star review. My recent visit to their establishment was nothing short of exceptional, and it's all thanks to the outstanding service provided by Zachary Jones and Jason Pugh.From the moment I arrived, their welcoming demeanor set the tone for a fantastic experience. Zachary and Jason greeted me with genuine warmth, immediately making me feel valued as a customer. Their friendly attitudes and professionalism were evident right from the start.As they began working on my car, it was clear that they took immense pride in their work. Their attention to detail was remarkable. Every nook and cranny of my vehicle was meticulously cleaned, leaving it sparkling inside and out. They didn't rush through the job; instead, they demonstrated a level of dedication that truly exceeded my expectations.What struck me most was their enthusiasm and passion for what they do. Zachary and Jason displayed a genuine love for their work, and it showed in the results. Their commitment to delivering top-notch service was evident throughout the entire process.Not only did they excel in their technical skills, but their customer service was also exceptional. They took the time to address any specific concerns I had about the cleaning process and ensured that I was completely satisfied before I left. Their willingness to go the extra mile didn't go unnoticed.The combination of their upbeat attitude, professionalism, and exceptional work ethic truly made my visit to Autobell Car Wash a memorable one. It's evident that Zachary Jones and Jason Pugh are not just employees but ambassadors of excellence for the company.I cannot commend them enough for their outstanding service. They are a testament to the high standards upheld by Autobell Car Wash. Thanks to their efforts, my car looks and feels brand new, and I left the car wash with a smile on my face.In conclusion, if you're seeking an unparalleled car washing experience in Rock Hill, Autobell Car Wash on Celanese Road is the place to go. Ask for Zachary Jones and Jason Pugh; their dedication, positive attitude, and impeccable service will undoubtedly leave you impressed. They turned a routine car wash into an extraordinary experience, and for that, I'm immensely grateful. Five stars all the way!
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December 2023 by Adam Hester
I go to this Autobell a lot. Sometimes they do a great job and sometimes they do just an ok job. But today was the worst job I’ve ever seen them do. There was mud on the inside of the doors that didn’t get wiped off, they didn’t vacuum the seats, and they didn’t even touch the third row. I actually had to vacuum out the entire third row on my own once I got the car home. So disappointing. I’m not going to use this Autobell anymore.
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November 2023 by Katie B.
They did a great job, better than what I got at other locations. Hoping it's a consistent result
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November 2023 by The Official Rob The Voice
I’ve asked them several times toClean out my cup holder area and it has never been done.For a 69.99$ monthly membership you would think these things would be done! Absolutely ridiculousService: Vacuuming
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November 2023 by Magdiel Cotto
Best service and wash at a carwash I’ve had in a while. Wash actually cleaned my wheels and the employees make the service worth the money.
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September 2023 by David Blumberg
Autobell is the best car wash company in the Charlotte area! My car comes out spotless every time with quick service and very friendly as well. They completely clean the interior of my car / far better than any other car wash I’ve been to.Highly recommended! Friendly staff too!
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September 2023 by James Stump
This piticular Autobell is the only one I have ever been to. I moved here from the Mountains of North Carolina 3 years ago and was looking for a Full Service car washe.I must say, for the price of the wash plus the service of the inside vehicle cleaning...including vacuum, window cleaning, tire shineand fragrance you can not find a better deal.Fast friendly service that will not break the bank. I recommend this Autobell to anyone that values the look of vehicle and dont want to worry about anything being damaged. I believe that these are College students and our younger generation making a living for themselves and they are very good at what they do. With all this I highly recommend that if you want your vehicle clean and looking new, this Autobell is the best car wash around.
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August 2023 by Monica Lockridge
Total waste of money! I could have done a better job myself for a fraction of the price. This was my first time visiting and I was excited to give them a try after a recent beach trip. I paid for the most expensive package and was so disappointed with the quality of work they did. My interior was half cleaned, there was no fragrance I paid for, and they didn't even vacuum the back part of my SUV. Tried to call to talk to someone, but can't reach a real person. I would suggest anyone save their money, go somewhere else or just do it yourself. Not worth the $40 at all!
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August 2023 by Devon's Nation
First time coming here and was really excited to give them a try and am not all that impressed they missed a lot of spots and did not vacuum well at all my cup holders still had trash in them when I told them I wanted everything thing clean so am not happy that I wasted 40 buck on a half clean car. For the price I payed I suspect a clean car
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June 2023 by Carolyn Fralin
Don't come here. The wash shattered my sunroof with me in the car and they denied the claim. Zero stars do not recommend
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June 2023 by McLain Saba
It was fine. I will not return, because it is not worth the money in my opinion. I could have achieved the same results at the cheaper self-clean spot.While I was blocked in by the other cars being cleaned, I picked up the vacuum and towel to clean myself. No one offered to help or asked if they could do anything.The cup holders were not touched. My leather seats were not wiped down. I am dissatisfied
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June 2023 by Jonathan Kulchuk
Coming here for years I never expect my car to be completely detailed but this time I really feel like I wasted my money.Service: Auto interior vacuuming
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May 2023 by TONI JACKSON
I will not be using them ever again! I was referred by someone who stated they were good. This was my 1st time going. As I was pulling after they cleaned my vehicle I noticed my front windshield had a crack in it. It wasn’t there before I came immediately drove back around ask for a manger advising him of the situation. Per the mgr Noah Petty. “our procedures you’ve to drive back through so we can see if thing happens again.” Well I go back through and sure enough I can see my windshield cracking the line got even bigger and is now down to the bottom of windshield. The manager took a photo before I went through and could clearly see the crack got bigger. He then advised me there was no evidence found and they’re not responsible for the claim. The customer service was unprofessional,unpleasant and he never once apologized, offer a refund any type of credit. He handed me a paper and said I could call the store mgr. I will never use their service again and I’ll advise anyone else not too as well unless they cracked windshields.Service: Auto detailing
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May 2023 by Kay Segars
My car wasn’t even vacuumed good. Seats weren’t done, nor was my trunk after I specifically asked them to clean it. Cup holders weren’t cleaned, nor was the doors or dash. No scent was sprayed because the kid said well you didn’t pay for it. Ok, I get the same thing every time and have never been told I had to pay for a scent to be sprayed. Very upset and disappointed that my money was wasted on such a poor job. I did make a call, but haven’t heard back from the manager yet.
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May 2023 by Karly Ross
Staff was friendly and fast and took really great care of my car. Will definitely be back again!Services: Vacuuming
