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May 2024 by Matt Havenstrite
Phenomenal service across the board. Even for a free service like adjusting glasses they will give you their best
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May 2024 by John Wade
Extremely pleased with my experience in the Rock Hill office. All the personnel were friendly, knowledgeable and helpful. The lady who did my paperwork took the time to work it up two ways to see how best to bill my insurance to save me money. I will definitely be using this office again and will recommend them to friends and family.
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December 2023 by TJ Bailey
Amazing service and extremely friendly staff! Can’t say enough about their help getting me the right glasses! Thanks again
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December 2023 by Melissa Malcolm
Great people
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December 2023 by Leslie H.
We went here after going to Southpark to Warby Parker. No comparison! WP folks were nice enough but misled me about our insurance. Toni and her team were the best experience we have ever had getting eyeglasses!!She was so very helpful, honest and knowledgeable. I won't go anywhere else now that I have found them!!
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August 2023 by Adam
Ty for the recommendation :)
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August 2023 by Sandy Britt
Great staff! They are friendly, knowledgeable and very helpful!
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May 2023 by Holly Vanager
The staff was nice but my eyes were dilated prior to my eye exam so my prescription is off. I told them and they had me come in but the prescription is still not right. I was going to go back an 3rd time and have them give me a new one but decided I’m better off going back to the eye doctor I already had. I tried Pearle because my eye doctor’s appointments were too far out and I needed contacts. If you go, make sure your prescription is what it needs to be.
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March 2023 by sherry moore
The staff was excellent helping me with my needs as soon as I walked in the door. They were friendly and courteous. I will of course be back!!
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January 2023 by Beck Hall
They are fantastic! The staff is so sweet and will work with you to find something in your budget if needed. The doctor is amazing - he took the time to explain everything to me and answer all of my questions. I currently have COVID and my dog broke my glasses - they were able to help me over the phone and get new ones ordered for me! Cannot recommend them enough!
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January 2023 by Matt
The doc is professional, personable, and informative. Customer service is top-tier. The whole team is friendly and eager to help. They have a wide array of frames available and the turn-around on lenses are quick. I'll definitely be using this location for my optometrist needs. Shoutout to Myrna for assisting me!
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January 2023 by ric shelor
Pleasant experience at first. I then contacted my insurance about charges I was being asked to pay and when I questioned the rep in store about it she got all defensive and held her ground after that. I returned and asked for a refund a few days later and they tried to keep a fee of $58 for lens coating when I was canceling my order. I then asked the manager for a corporate number to call and she said the corporate rep was in her store….the associate that had earlier gotten defensive. What a coincidence. Nevertheless, customer service at the Rock Hill location is non existent.
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January 2023 by Laura Munson
Had a great experience today! everyone was very nice and transparent about my options. Will definitely be returning
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January 2023 by Ashley Young
The customer service here was absolutely amazing. The ladies that helped my husband pick out his glasses were so friendly. They make you feel like family. One lady even played with my 4 year old and drew pictures with him. My husband told me the doctor was very nice and knowledgeable as well. We usually go to America’s Best for eye exams, however the customer service was always horrible. So glad my husband switched to Pearle Vision. He is very happy with the service he received.
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January 2023 by Dr. Ra'Shawn D. Flournoy
I have to admit Pearle Vision in Rock Hill is by far the best location ever! Everyone is so friendly and helpful. I’m extremely thankful to have Myrna take the time to assist me choosing the right frames! She’s freaking amazing ? ??! Thank you again for everything!
