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August 2021 by Olubola Isaac
I promised that I'm going to testify if my trading was successful'
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August 2021 by Becky Wicker Godbold
Love this Merle Norman and love sweet beautiful Tiffany! Thank you for all your kindness and great advice on all my make up needs, and most of all your time!!! I highly recommend Tiffany for all your beauty needs
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June 2021 by Josh
I have been coming here since I can’t even remember! I’ve always gotten my make up here and when my hairstylist Amanda came here of course I followed!! All the ladies here are very very nice and always willing to help you with whatever you need. Just recently had my hair and makeup done for my wedding and Tiffany and Amanda both were here to help me when I needed them on 2 separate occasions!! Just wanted to leave a little something letting you know how awesome this place and these girls are!!!
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December 2020 by Virxs
I have been coming here since I can’t even remember! I’ve always gotten my make up here and when my hairstylist Amanda came here of course I followed!! All the ladies here are very very nice and always willing to help you with whatever you need. Just recently had my hair and makeup done for my wedding and Tiffany and Amanda both were here to help me when I needed them on 2 separate occasions!! Just wanted to leave a little something letting you know how awesome this place and these girls are!!!
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December 2020 by Amanda
Dear Random User,All of the stylist have 15+ years experience and a solid clientele base. Due to the 6 week shut down from Covid-19 and new booking and occupancy restrictions in accordance to the CDC, 3 out of the 4 stylist in the salon are not even accepting new clients and the 4th is only taking new clients by referrals from current clients. No one has taken a new color client, nor have we received any complaints from our pre-existing color clients, most of which have been with us anywhere from 10 to 20+ years. The stylists are not even affiliated with the boutique, nor the listed number and are separate independent contractors. You would have had to contact them directly to complain about your experience but since this review was posted two days ago (Dec. 2nd) and the new booking changes and regulations have been in place since May 18 when the shut down was lifted, it is completely impossible for your service to have been provided by anyone in the salon at this location.
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December 2020 by Random User
Ruined my hair. Completely wrong color! Stylist didn't even offer to refund. I had to go get a color correction somewhere else.
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May 2020 by Brooke Ferguson
Well I know this was 2 months ago but you all treated your worker with nothing but disrespect. If i’m being honest Tiffany ignored me when I asked if we could eat there twice. She never once said anything about it not being allowed. Your worker thought it was fine because you all eat out in the open on the lesson tables where you have your makeup on which is very unsanitary. Me nor my sister had your makeup on. I’d rather use walmart’s makeup. It came to my attention that you wanted “black” customers to your store so we were “welcomed” into your establishment. I was not even in your store and when I walked in you rudely told me to get out. And as for you calling my friends “irresponsible and not ladylike” is very immature when your manager insisted us to help bring more people “like us”. You won’t see any of my friends in that establishment. Most of you guys are very disrespectful and I hope your customers see that.
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May 2020 by Louise Summey
They are great with product knowledge. I love their Facebook LIVES.
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February 2020 by Amber Ferguson
Very poor costumers service, was kicked out after I bought a pair of earrings. CEO of the store was very rude and very disrespectful to me and my friends. Wanted a refund for my items but was denied service. Will never be back and will definitely be telling my other friends that our customers about this incident. Was not told the reason for being kicked out. The makeup burned my face and broke me out and still are not allowing me for a refund.
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February 2020 by lena strait
this place is VERY disrespectful. me and my friends were inside (one of my friends was an employee) we were minding our business while my friend was helping with a customer when the manager stormed in the store yelling at me and my friends to get out. i will never come back due to the disrespect. don’t go there. their makeup is trash anyways.
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November 2019 by Javi Valenciano
They seem to be closing early. When u n a rush to get here they r closed 15min early then 6pm
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September 2019 by Allison Grace Whitaker
We weren’t acknowledged or greeted when we entered today, despite multiple employees seeing us. Very poor customer service. After waiting several minutes to simply be spoken to, we decided to take my grandmother’s business elsewhere. That was my first experience in the store and will be my last! What a shame.
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July 2019 by Clever Belle
Great experience today with Tiffany! First time at Merle Norman! Everyone made me feel most welcome! Excited about my new makeup purchases! Wonderful place!
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March 2019 by Christy Huber
Friendly, knowledgeable, dedicated and professional. If you're looking for a 1 stop salon, look no further... They make beauty and shopping a first rate experience!
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March 2019 by penni ledford
Very bad customer service today.
