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January 2024 by Sherise Irving
Visited this location a few months back for some blood work. My doctor accidentally sent over labs that had already been done, so a repeat wasn't necessary. Upon check-in, I told the lady I only need one set of those labs. I was very specific about which ones had already been ran. She said that was fine. I went back for the blood draw and they handed me a paper. While walking out reading the paper, I realized they did the wrong tests... the ones I already had done. I walked back in and told the receptionist. She said it was no bother, as they'd just toss the blood and I wouldn't be charged for those labs. I got a bill in the mail and called back. I spoke with a lady who told me it was all sorted out and the charges would be removed. I got another bill in the mail and called back again. This lady told me there's nothing they can do about any of it and I just have to pay. Well, that's not good enough. I'm not paying $300 for duplicate labs. It can hit my credit. I'm very peeved with being told it was resolved twice for it to not be resolved at all. I won't use labcorp again. The communication is horrible.
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November 2023 by Lynn Diehl
I have been sitting here for hours. I do not recommend this lab Corp.They are very very slow and you can barely hear the lady calling names
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October 2023 by Allison Copeland
Took almost 3 hours to just pee in a cup, on top of being told that you have to wait for appointments first when they don't tell you to make an appointment. HIGHLY RECOMMEND GOING SOMEWHERE ELSE IF YOU HAVE A DRUG TEST. Drug testing times are 10am-12pm and 2pm-4pm for anyone curious and not wanting to waste their time.
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August 2023 by ZI&KY 4LYFE
Highly disappointed!! I came here for a employment screening and it’s took over an hour & a half. They are so slow moving, this is ridiculous. I pray I never have to come back here.
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July 2023 by dominique
Wait time was an hour, but the front desk lady was very nice and the lady who took my blood was the sweetest. Thank you!
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July 2023 by Erin Flannery
Do not go to this place. So over crowded. Didn’t even have a place to sit. Wait time is well over an hour of what your scheduled time is. Very unprofessional staff. Stay away from this place. Rude people work here, and don’t care about you and your personal needs!!!
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July 2023 by Sandy D.
It pains me to even give this location One star. I made an appointment for June 27th at 3pm. It was my first time that anyone at this specific lab was rude to me. The receptionist was rude and the technician; a female with short dark hair. She was only chatty with her co workers. The technician wanted me to give her a urine sample that was more than I ever had to for ANY drug test for Pre Employment. I questioned the amount. Her rude attitude had kicked in full throttle; extremely unprofessional. I gave what I could, which was NOT half full. It was 25%. She then told me it wasn't enough and that I couldn't leave & I couldn't go to my car either. I was forced to stay there for OVER 4 hours. I tried to get the receptionist's attention, all to be ignored. I wasn't the only person who couldn't fill the cup half way either. There was an older woman that had to wait AFTER me but got to give a 2nd sample before me. ???? This lab on India Hook Road is unorganized and unprofessional. I told the Receptionist I was ready. She had me wait over 30 minutes. I requested that I needed to give a urine specimen 3 times!!! By the 2nd time I was ready to burst and there was more than 1 technician. My original technician was chatting away with the receptionist; a personal conversation. Yet had the audacity to tell me the technician had another patient. That's why she was at the desk talking about nonsense that you could hear out in the waiting room and clearly see her through the glass window. I do not recommend this lab and would rather drive out of my area for any tests needed. I could see why there seems to be new employees every 3 months.
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July 2023 by Seneca Russell
i wish i could give this location 0 stars. i made an appointment to drop off a saliva test, but ended up waiting an hour past my appointment time even though i told them that i just needed to hand the test tubes over. when i went back, the woman working tried to make me give my blood despite having already been tested at another location. i showed her my bruise from the blood test and told her that i already had my results from the exact test she was trying to re-perform, but she kept repeating that i never got my blood drawn and refused to listen to me. i was sent back to the waiting room after i asked her to call my doctor’s office so she could see that i completed the test, where i waited for another 45 minutes just to be told that my doctor’s office didn’t answer, but that i needed to get the blood test from the order because she didn’t believe i had gotten it despite having bruises, knowing exactly what was being tested, and having my results available. i just left after that. i have never been so frustrated with medical personnel in my life
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April 2023 by Explorador Explorador
No beds! If you are prone to passing out when having drawn (2.5% the population) .. congratulations this place will straight let you faint in a chair and then rush you out like cattle for the next appointment. No juice/soda - only water… despite the hundreds of dollars they will charge for their comically bad service. Overheard a manager talking to a nurse tech like they were a McDonald’s worker. Comically inept staff and facility. Skip it
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March 2023 by The Queen of Jewelz Paparazzi Consultant
HIPPA was broken while waiting to be called back for tests. The front desk clerk is calling people up by their full name and saying what they are here for out loud. For example, John Doe are you just here for your cholesterol and heart labs? Instead of saying John Doe are you here for your labs with Dr Kacy. Also she is saying patients full addresses out loud, just to confirm them. She could have showed them the address if available on their lab form. Or she could have started by saying is your address still the same at 1111? That's it. I did address it to Tonya the supervisor and she did tell me she will speak with her and that this was the lady's 3rd week on the job. I just hope it gets resolved before law suits start coming in.
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March 2023 by Dave Jones
I forgot my script, i had another appointment.jessie at the front desk got my script and made sure I left in time for my next appointment
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November 2022 by Belencia
My son Chris who has autism went to this location of Lab Corp in Rock Hill, SC yesterday. When I tell you this is a great staff! I am soooo grateful for them ? My son Chris has always been very, very, did I say very difficult with needles and giving blood... Each nurse was so patient and talked to my son with care until he calmed down to give the blood work. There were 4 nurses total, 3 Ladies and a Gentleman.I wish I got each name so I can thank them each again ? Just know you are appreciated ? Awesome Staff Here!
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November 2022 by Belencia Thompson
My son Chris who has autism went to this location of Lab Corp in Rock Hill, SC yesterday. When I tell you this is a great staff! I am soooo grateful for them ? My son Chris has always been very, very, did I say very difficult with needles and giving blood... Each nurse was so patient and talked to my son with care until he calmed down to give the blood work. There were 4 nurses total, 3 Ladies and a Gentleman.I wish I got each name so I can thank them each again ? Just know you are appreciated ? Awesome Staff Here!
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October 2022 by Jeanette B
I have never had a problem here and I've been going for several years for labwork my doctor's order. I make an appointment online, use the wait in your car feature, I typically am texted back fairly quickly to come inside. I produce my labwork to the front desk (agree that front desk young woman isn't very friendly). Then I just have to wait until they get my orders put into their system to be called back. The lab techs are always pleasant and they all have been flawless and quick when drawing my blood, I never wind up bruised like I have in doctors offices or hospitals.
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September 2022 by JB
I have never had a problem here and I've been going for several years for labwork my doctor's order. I make an appointment online, use the wait in your car feature, I typically am texted back fairly quickly to come inside. I produce my labwork to the front desk (agree that front desk young woman isn't very friendly). Then I just have to wait until they get my orders put into their system to be called back. The lab techs are always pleasant and they all have been flawless and quick when drawing my blood, I never wind up bruised like I have in doctors offices or hospitals.
