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November 2023 by Shan Alphin
The service department and the manger last weekend was great. When a small issue was discovered they explained the issue clearly and did not try to up-sale me. She listened and wrote the issue down so I could think about it. We actually drove down from NC to purchase our car here and bring it back down for the service. Very pleased and amazed how quickly I was in and out on a Saturday morning.
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November 2023 by leslie williamson
I took my car in for a radio update and some recall fixes. My service advisor, Trey, took very good care of me, keeping me updated on the status of repairs. He even arranged for a shuttle to take me to Starbucks while I waited! That's good customer service! Thanks again Trey!
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November 2023 by Jane L.
Warning! At all cost drive on by and go somewhere else. The absolute worst dealership my husband and I have Ever dealt with. Everything they told us was a lie and they did nothing more than a waste our Valuable time- I guess we should have known when working with a guy named Buster. Now I see why they have two stars in Yelp.Response to owner aka your auto response to look like you care - your management team was part of the problem- feel free to reach out to me on DM here. Or get my number from Buster. I will be glad to discuss.
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November 2023 by Michael L.
Beware. The stereotypical car shady dealership. Lie to you to get you there and then change their story when you come in. I've bought and sold at least twenty cars in my lifetime. Be sure you take my advice and do not deal with liars. Tons of dealerships around that are professional and honest. This isn't one of them.
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October 2023 by Southern Outfitter
Definitely would leave more than 5 starts if it was an option! The customer service I received from Missy was awesome! She had MY best interest at heart and was not pushy, like most sales people are. She was by my side each step of the way and answered all of my questions. I am in love with my new 2023 Kia Sorento I purchased today!
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October 2023 by Leonides Soto
Recently, my family and I visited JT's Kia of Rock Hill. We were greeted, as we parked, by a gentleman named "Thomas." Thomas walked us through the entire process of purchasing the car of our dreams. Thomas was very knowledgeable and well-rounded . He was patient with us and answered all of our questions. Thomas Wingate is an exceptional salesman.~ Leonides
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September 2023 by Teleicious H.
Thomas Wingate made the process is to get a car. When I returned back for a service issue. It was completed within a hour. Not a long wait. Very professional and Friendly staff.
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September 2023 by Carl Proia
My wife and I purchased a 2014 Kia Optima from JTs Kia of Rock Hill a month ago. Our Sales Rep., Keith Lattimore, was amazing, professional and upfront with the entire car buying experience. I highly recommend JTs Kia of Rock Hill and above all Keith Lattimore our Sales Rep.
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September 2023 by Monica Montalvo
I can't speak highly enough of the team at JT's Kia. Seriously.To start, my husband and I had already been to 2 Kia dealership's in the area who "fibbed" about their true inventory online. Having only 1 or 2 options in the model we wanted (Kia Carnival).We pulled up to JT's Kia and were immediately greeted by Thomas W, who escorted us to the front desk as we had an appointment set up already with another associate. Lucky for Thomas, that associate was busy, but instead of having us wait, (he checked with his colleague first!) offered to help.At this point it was after 6pm and the service center had closed, the Kia we picked was "straight off the truck" still with plastic. He offered to have it cleaned and set up first thing in the morning if I wanted to return to pick up, but I wasn't phased, it was more important I get home to my kiddos with the vehicle, I planned to remove it all myself. While we worked with Finance to get the paperwork completed, Thomas went and removed as much of the plastic covering as he could, filled up the gas tank to the BRIM, and had everything set. After making sure we were all settled and connected via the Kia App and Bluetooth, we were on our way.We received the typical follow-up call from one of the reps at the dealer, but Thomas himself also called to follow-up, and see if we had any questions or issues.Honestly, top-notch experience.Upfront and honest teamFair Value for my Trade Inand now I LOVING my new Kia Carnival!
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September 2023 by Brooklyn Girl__
I'm obsessed with Everything about my Kia Sorento! I test drove 4 cars at different dealerships the day I came into this location and none of the other cars compared. The car itself and the service was unmatched. Angel Massey was my sales rep and I went back just for her. She was knowledgeable, down to earth and made me feel comfortable in whatever decision I decided to make. loved her! All employees that I came in contact with seemed helpful. Overall a Great place to but a car.
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August 2023 by Kris Hoback
I purchased a 2023 KIA Niro Hybrid yesterday and i can say my sales person Thomas was one of the best.I've purchased many vehicles and had to deal with many sales rep but Thomas was very easy and relaxing to work with. He did not pressure me and allow me to tell him what i wanted and he was able to answer my questions.The negotiation process was easy since i was trading in my current vehicle. They manager work with me and gave me a great value to put toward the new Niro.I highly recommend JT KiA in Rock Hill as well as get with Thomas. He'll treat you good!Thanks Thomas! Kris Hoback
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August 2023 by Elizabeth Zwicky
Beyond happy with our experience, the process was fast and painless. Kia of rock hill had an excellent inventory unlike others we had seen. Montrel helped us and he was super knowledgeable and friendly. Definitely recommend this place to anyone! We love our new 2023 Sorento!
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August 2023 by Michael Pharr
I had a great experience buying my car from JT’s Kia. The salesperson, Ray, was really nice and incredibly helpful throughout the entire process. There were no hidden fees added to the price once we started the buying process. I recommend JT’s Kia of Rock Hill if you’re looking to buy a new car.
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July 2023 by Stacey A.
I came to get a recall fixed and over the phone they told me it would only take about 30 minutes. I had the schedule the appointment a month and a half in advance because that was the soonest opening. When I got there, I asked how long it would take and they said an hour to and hour and 20 minutes. After an hour and a half I asked how much longer it would be and it took them 20 minutes to get back to me with an answer and they said it would be another hour. I do not recommend going here, find another Kia dealership if you have a recall
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July 2023 by Steven Corder
We had a great experience. Neil G worked hard to get us exactly what we were looking for. He was engaging, funny and smart. He tried to make the ordeal as painless as possible. He guided us through the process smooth and easy.We are overjoyed with our cars and the treatment we received at JTs Kia of Rock Hill. If you are looking for someone who will take care of you, visit Neil G at JTs Kia of Rock Hill.
