“Customer service at this location is excellent. If you are on T-Mobile and have any issue, I would recommend coming here. They will help get a new phone working on your T-Mobile plan including troubleshooting. The folks here are much better than other T-Mobile stores.”
10AM - 8PM
4859 Old York Rd Ste 106, Rock Hill“A family member of mine recommended this location and a rep named Derrika, let me tell you we got the best customer service ever. If I could give her 100 I would, she was patient and kind and took over time with the less-tech changelled”
9AM - 7PM
2143 Manna Ct, Rock Hill“PLEASE PLEASE, if you need VERIZON, GO TO THIS location and NOT the location on Cherry Road. The location on Cherry road is a third party provider of cell phones and wireless tech. They are authorized by the companies but their knowledge, service, and support is sub par compared to the actual Verizon store. Save yourself time and go to the real deal.
I came in to buy a phone last week after qualifying for an upgrade. There were deals on Samsung S24's, but when I expressed to the salesman that the monthly cost was my issue even though I needed a reliable quality phone for work. Realizing I was asking for quality at a discount, I know it was a big ask. The salesman took that into account and was able to review various deals to get me a Google Pixel 8 for a small monthly payment of $2 after a $28 a month credit from Verizon after we upgraded/transferred our then existent version of our unlimited wireless plan to the newer equivalent. They listened to my feedback and provided.
The salesman helped me set up the phone and notified us of other perks we qualified for (the Netflix Bundle and the Disney Bundle). Already subscriptions we had, we were able to link our accounts to our Verizon bill and saved over $12 a month on our subscriptions.
All in all, the experience took no longer that 30-45 minutes. Knowledgeable, efficient, and beyond helpful with the advice and saving us money/finding a plan, phone, and perks that worked for us. Can't recommend this location more!”
9AM - 6PM
1739 Cherry Rd, Rock Hill“Personnel at the Cherry Road store--both veterans and recent employees alike--were very helpful in facilitating return of our modem and setting up a new account. I was anticipating difficulties but had none. I am glad I made this in-person visit.”
“I called Comporium seeking help, knowing nothing about my problem. I just knew I had internet problems. Michael arranged for Rene to come to my home the same afternoon. Rene evaluated my problem quickly and fixed it efficiently… very professional and I really appreciate the work. Kay Mitchell”
8AM - 5PM
330 E Black St, Rock Hill“Phillip came out to our house and expertly installed a new LAN outlet in my upstairs loft. He was respectful, attentive and very accommodating to my young boys who wanted to inspect his equipment. Thank you Phillip and the Comporium team.”
“Excellent!!! The Best Customer Service that I’ve ever received with T-Mobile is at the Manchester Rock Hill SC store by an Excellent Expert named Treasure! ⭐️⭐️⭐️⭐️⭐️. I have completed a complete survey and detailed my pleasant experience with this Expert! She is professional,thorough, kind and knowledgeable! This made my store experience so memorable and easy! She deserves a great big Kudos T-Mobile! This means that there are still great people providing the best possible Customer service experience out there! Thanks, Treasure ???Keep up your excellent work! I wanted to make sure that this was posted everywhere possible!”