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June 2022 by Jan Welch
I took my car here, was charged for new brakes and rotors less than two years ago. I had to get new brakes and rotors last week and I was told my brakes and rotors had never been changed. I was bamboozled out of over 1,300 dollars. This place is no longer in business. Wonder why
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November 2021 by Sharon Lee
Went to Imports and More, INC in Rock Hill to get a new battery in my Audi A3. This particular car requires a computer reset when changing out the battery. I was worried this was going to be a very expensive repair.
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October 2021 by Bahidya Cromer
Got the job done when we needed our cars fixed
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June 2021 by Georgi Cazel
I have a friend who needed some basic service maintenance for her car. They quoted them 3x as much as any other regular car shop would estimate them for the repairs. I may not be an expert with import cars, but I have had one for like 15 years to know that the car she had doesn’t cost that much. And I was informed by her that they wouldn’t let her touch her car in the lot to get paperwork out of. I highly doubt that is legal, but who knows. I am sure they don’t care as they were extremely rude to me when I asked about her car in the lot.
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June 2021 by Charles Plyler
Very professional. Delivered as promised.They earned my business. Will return.
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March 2021 by Carol Kirkland
Fair prices, excellent mechanics, great management.
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February 2021 by Will Hall
Knowledgeable staff and repaired my car in a reasonable time frame. I Recommend
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January 2021 by Cassandra Almond
Always have a great experience. My husband and I both take our cars here since moving to the area and will continue to do so. Sue has helped us many times! They have gone above and beyond to help us when we have needed. Great service!!!
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August 2020 by bemerson43
I did receive services but it took entirely too long and $1300 dollars later, I had the same problem. I have called several times and to this day I have not received a return call. Great customer service guys. I won't be returning. You don't treat your customers like this.
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February 2020 by Koryn Willinger
Very professional, do great work and are straight up honest with you! Some of the best people in the area! Love Miss Sue and all of her employees!
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September 2019 by Karen Jackson
Absolutely would not recommend. The repairs were not completed properly. Car now makes a loud noise and my check emission light is on. My entire front mud flap fell off the car. Which means that they didn't bother to screw it back in. I could have had a major accident. In addition, it appears they hit something in my car. I now have to come up with more money to have the repair done properly at a reputable place. In addition I have to pay my deductible to have the body damage repaired.
The owner Sue failed to mention any of this, nor does she return phone calls or keep you updated on the progress of work being performed. But will let you know she was at lunch. Awful customer service as well as repair skills.
Side note: After picking up the car, Sue would then admit to the damage. She claimed they would repair the body damage. Why on earth would I trust you with my car a second time? Never again.
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September 2019 by Myra Munn
The service and quality of experience is at the highest level. Over the last 20 years they have always treated me as if I were their only customer. Of course, they have many others and I am sure they are as happy as I am to always know they can depend on their vehicle after being serviced by Imports and More, Inc.
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February 2019 by Khayla Torres
Absolutely would not recommend. The repairs were not completed properly. Car now makes a loud noise and my check emission light is on. My entire front mud flap fell off the car. Which means that they didn't bother to screw it back in. I could have had a major accident. In addition, it appears they hit something in my car. I now have to come up with more money to have the repair done properly at a reputable place. In addition I have to pay my deductible to have the body damage repaired.
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January 2019 by Karen J.
Absolutely would not recommend. The repairs were not completed properly. Car now makes a loud noise and my check emission light is on. My entire front mud flap fell off the car. Which means that they didn't bother to screw it back in. I could have had a major accident. In addition, it appears they hit something in my car. I now have to come up with more money to have the repair done properly at a reputable place. In addition I have to pay my deductible to have the body damage repaired. The owner Sue failed to mention any of this, nor does she return phone calls or keep you updated on the progress of work being performed. But will let you know she was at lunch. Awful customer service as well as repair skills. Side note: After picking up the car, Sue would then admit to the damage. She claimed they would repair the body damage. Why on earth would I trust you with my car a second time? Never again.
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September 2018 by Stella Mercer
Love these folks!!
