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January 2024 by Michael Miles, Jr
Great customer service.
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September 2023 by Celia Williams
Tellers need more training! Not real friendly! Bathroom is downstairs and someone with a key has to go with you!
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May 2023 by Jeremy privette
Terrible customer service.. do your own research before banking here
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December 2022 by Brenda Crawford
This is crazy opened up my account on the 10th of November and it is November 29th still no debit card and when I call they just say 7to 10business. days from my looking at the calendar it's been a lot longer and still same answer when I call
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October 2022 by Taylor Duffey
I've had wonderful experiences here. Katie Douvros helped me set up an account with First Citizens about 2 months ago and several times since have I been able to go in and speak with her. Everyone has been warm and welcoming, but Katie has gone above and beyond helping me with financial advice and loan tips. Grade A service! I highly recommend anyone wanting that brick and mortar feel back to their banking to visit her.
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December 2021 by Brandon Syler
Great family owned bank. Jim and Denise have been extraordinarily helpful to my family with both personal and business banking matters. If you are looking for a bank with local personal service by caring people with solid values, FCB is the bank for you.
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December 2021 by Heather Wiley
I have an account here and went there to cash my work check and they told me I had to deposit it and it would clear at midnight so I did that. Now it's Saturday and the back doesn't open til Monday and for some reason they put a hold on my account that can't be lifted til Monday. I work for my money and I have kids to care for and the ignorance of the people at this branch is making that difficult
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August 2021 by Lake & River Rentals Vacations
Terrible banking experience
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March 2021 by Scott Hayes
Needed a signature guarantee stamp on a stock transfer form. Was told that it wasn’t the original form(it was the form that the company sent me). Was also told that it didn’t have all the information that was needed. When I asked what else was needed, the guy said”I can’t tell you that”. Had to travel to Monroe NC to get the form stamped at First Citizens Bank there. I will be taking every penny out of this bank ASAP.
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October 2020 by Kim Kendricks
Please do not bank with these crooks they are liars absolutely the worst
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December 2018 by John G. Howard
Beautiful tree
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June 2016 by Katavia Chambers
They charge a fee to cash their own checks. Someone wrote my daughter a check toward her tuition for college and the check was a first citizen check so we went there to cash it, since she didn't have an account with them they charged her to cash it! The person that wrote the check had an account with them.