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February 2024 by terrie frederick
Honest, listened to my concerns. Fixed my problems and some did not need to be fixed yet, instructed me to come back later. Friendly atmosphere.
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February 2024 by J V
Got my tires rotated today and Josh was great! Friendly, efficient, we were out in no time. Thanks for excellent service!
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February 2024 by Nicholle Grier
I had the most amazing experience today as I had a tire replaced due to a nail the staff from the desk to the technician were so nice informative and helpful I highly recommend this Location for your car care needs ?❤️
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February 2024 by WILLIAM LANEY
great place for maintenance to be conducted on my cars, fast and friendly customer service.
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January 2024 by Stephen Scantlebury
Good honest mechanics who provide reliable service. I have never had an issue dealing with Firestone
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January 2024 by Ashley Nicholas
Great customer service from Josh and Collin. Really felt taken care of.
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January 2024 by Deanna F
I had a scary situation where my car broke down and I had no idea what was wrong with it. Derek and the other associates on the team were quick to help me every step of the way from explaining I could drop my car off after hours using the Dropbox, keeping me updated while they assessed my vehicle, to answering any questions I had following the repair of my car. I cannot reccomend this location enough if you want quick, personable, efficient service.
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December 2023 by Dilan R.
They apparently don't "offer those services"......But they charged me for "those services" last month...
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December 2023 by Justin Fougerousse
Tires and alignment, excellent work
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December 2023 by Chris Knoblauch
I dropped my car off thinking it had an alternator issue turned out to be a leaking oil sensor that was located over the starter. They called and told me what was going on and got it fixed the same day. Great service!
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December 2023 by Dennis Haynes
Easy to make an online appointment. Found that I had a bad battery.
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December 2023 by Isaiah Orozoo
I'm not sure if he is the supervisor, but Derek is an outstanding employee. He is an example of what a Firestone leader should be. I went in for a tire change, as I was waiting. I overheard him provide his honest opinion and recommendations to other customers who have arrived with an issue. He is knowledgeable, honest, and goes the extra mile to meet his clients' expectations. Out of all my years in Firestone, that was the greatest experience I've encountered.
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November 2023 by Charles Hargett
Do not take appointments but wait is usually less than an hour. Sesting louge for wsit. Attendent keeps you updated on repairs or installments.
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September 2023 by Lane Waddell
They continued working on the car even though I asked them to stop and then said I would have to pay labor to undo it if I didn't want the service.Giving the benefit of the doubt it could be that there was a miscommunication. I think I am more angry that they didn't own the mistake or do anything to make it right.It definitely felt like a pressure tactic / "captive customer" move.I decided to be nice and give two stars since they did seem to do good work.
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July 2023 by Laticia
Went the first day and they claim they tried to call me to reschedule but I did not get a call. Went back the day they scheduled and when I went to get my car 3 hours later they still did not get to it.
